New French Speaking Digital Trust and safety Specialist role in Sofia Bulgaria

Patrique Mercier Recruitment ES is excited to announce a new opportunity for a French Speaking Digital Trust and Safety Specialist to join our team in the beautiful city of Sofia, Bulgaria! In this important role, you will be responsible for ensuring the integrity and safety of our digital platforms by addressing user concerns and fostering a secure online environment. Your proficiency in French will be essential in providing effective support to our diverse user base.

This role offers a unique chance to immerse yourself in Sofia's vibrant culture while making a meaningful impact in the field of digital safety. If you are detail-oriented, proactive, and passionate about creating safer digital experiences, we would love to hear from you!

Main Responsibilities

• Monitor user interactions to ensure compliance with safety standards and guidelines.
• Respond accurately and promptly to inquiries related to trust and safety raised by users.
• Educate users about best practices for maintaining security in their online activities.
• Work closely with internal teams to develop and refine safety protocols and policies.
• Document user feedback and safety trends, providing insights for management.
• Stay informed about the latest developments and challenges in the digital trust and safety space.

Requirements

• Fluency in French (spoken and written) is essential.
• Experience in digital trust and safety, online moderation, or a related field is preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, both verbal and written.
• Able to work independently and collaboratively as part of a team.
• Self-motivated and adaptable in a fast-paced environment.
• Willingness to relocate to Sofia, Bulgaria, or currently residing in the area.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras