New French Speaking CS role for Online Media industry in Sofia - Relocation Pack

🌟 Exciting New Opportunity in Sofia!

Patrique Mercier Recruitment ES is pleased to announce a fantastic career opportunity for a French Speaking Customer Support role in the Online Media industry! If you're looking for a vibrant work environment in Sofia and are ready to embark on a new adventure, this is the perfect fit for you!

As part of the customer support team, you will assist French-speaking clients and provide them with excellent service, addressing inquiries and ensuring their needs are met with efficiency and professionalism. This position comes with a relocation pack, making your move to Sofia smooth and hassle-free.

Join a forward-thinking company that values creativity and innovation in the online media space. If you're ready for a rewarding experience and have a passion for customer service, we want to hear from you!

Your Responsibilities

• Provide exceptional customer support to French-speaking clients in the online media industry, ensuring inquiries are addressed promptly.
• Assist customers with their concerns, providing accurate information and effective solutions.
• Collaborate with different teams to enhance service delivery and client satisfaction.
• Monitor customer feedback through various channels and work towards continuous improvement.
• Participate actively in training and team-building activities to enhance skills and knowledge.
• Embrace the company culture and promote a positive client experience across the board.

Requirements

• Fluency in French and English is essential. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
• Strong interest in customer service and the online media industry.
• Previous experience in customer support or a related field is desirable.
• Excellent communication skills and a friendly, customer-oriented approach.
• Ability to work effectively in a diverse and dynamic environment.
• A proactive problem solver with a keen eye for detail.
• Willingness to relocate to Sofia and take advantage of the relocation pack provided.

Benefits

1. Great Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras