New Finnish Speaking Tech support role for IT industry in Sofia- Relocation pack

Patrique Mercier Recruitment ES is excited to offer a unique opportunity for Finnish-speaking professionals to join our tech support team in the vibrant city of Sofia, Bulgaria! This role is designed for individuals who are enthusiastic about technology and eager to provide top-notch support in the Information Technology industry. As a valuable member of our team, you will assist Finnish-speaking customers with their technical queries, ensuring they have a positive experience with our IT solutions. We also provide a comprehensive relocation package to help make your transition to Sofia smooth and hassle-free. Experience the rich culture of Sofia while furthering your tech support career!

Your Responsibilities

• Deliver exceptional technical support to Finnish-speaking clients through various communication channels.
• Diagnose and resolve a variety of technical issues promptly and effectively.
• Educate customers on the optimal use of our IT products and services.
• Maintain accurate documentation of customer interactions and technical resolutions.
• Collaborate with colleagues to continuously improve service quality.
• Participate in ongoing training and professional development opportunities.

Requirements

• Fluency in Finnish (both written and spoken) is essential.
• Strong technical skills with an ability to solve problems effectively.
• Previous experience in tech support, especially in the IT field, is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• A self-motivated individual who enjoys working in a collaborative team environment.
• Willingness to relocate to Sofia; relocation support will be provided.
• A passion for technology and a commitment to continuous learning are key!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras