New Finnish Speaking CS role for Online Media industry in Sofia Bulgaria

🌟 Thrilling Career Opportunity: Finnish Speaking Customer Support Role in Online Media!

Patrique Mercier Recruitment ES is excited to announce an excellent opportunity for a Finnish Speaking Customer Support role within the Online Media industry, located in the lively city of Sofia, Bulgaria. This position offers a fantastic chance for individuals eager to join a dynamic and innovative team in a fast-growing sector.

As a customer support representative, you will be instrumental in delivering exceptional service to clients in the online media arena, assisting them in navigating their experiences and ensuring their needs are met. If you are passionate about customer service and ready to embark on a rewarding career in the online media industry, we want to hear from you!

Your Responsibilities

• Deliver top-notch customer support to clients in the Online Media industry by addressing inquiries and resolving issues promptly.
• Guide clients on platform usage, service features, and optimal practices to enhance their overall experience.
• Record customer interactions and feedback to inform service quality improvements and operational efficiency.
• Collaborate with internal teams to share insights on customer needs and service enhancements.
• Keep up-to-date with industry trends and developments in online media to provide well-informed support.
• Help foster a positive company image through effective communication and a customer-first focus.

Requirements

• Fluency in Finnish and English is required; proficiency in additional languages is advantageous.
• Previous experience in customer support or a similar role is preferred.
• Strong problem-solving abilities and the capacity to handle multiple tasks efficiently.
• Excellent communication and interpersonal skills with a strong customer satisfaction orientation.
• Able to work collaboratively in a team setting.
• Willingness to adapt and learn in a rapidly evolving industry.
• A genuine enthusiasm for the online media sector and commitment to customer service excellence.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras