New Finnish Speaking CS role for Logistics industry in Sofia - Relocation pack

Join Patrique Mercier Recruitment ES as we announce an exciting opportunity for a **Finnish Speaking Customer Service Representative** in the logistics industry, based in beautiful Sofia, Bulgaria! This role not only allows you to engage with clients in your native language but also comes with a relocation package to help you make a smooth transition.

As a Finnish Speaking Customer Service Representative, you will play a key role in ensuring client satisfaction by providing exceptional support and information regarding logistics services. If you are passionate about customer service and ready for a new adventure in a vibrant city, we would love to hear from you!

Your Responsibilities

• Provide outstanding customer service to Finnish-speaking clients via phone, email, and chat.
• Resolve inquiries and issues effectively, ensuring a positive customer experience.
• Assist clients with information about logistics services and best practices.
• Document interactions accurately for quality control and performance monitoring.
• Collaborate with colleagues to enhance service delivery and customer engagement.
• Participate in training sessions to keep updated on industry trends and service improvements.

Requirements

• Fluency in Finnish (both written and spoken) is essential; English proficiency is advantageous.
• Strong commitment to delivering high-quality customer service.
• Experience in customer service or logistics industry is preferred but not required.
• Excellent communication and problem-solving skills.
• Ability to work effectively in a team-oriented environment.
• Open-minded and adaptable to new challenges and changes.
• Willingness to relocate to Sofia, Bulgaria, and embrace its culture and lifestyle.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras