New Dutch Speaking Tech support role for IT industry in Sofia - Relocation Pack

Patrique Mercier Recruitment ES is excited to announce an outstanding opportunity for Dutch-speaking individuals to join our tech support team in the bustling city of Sofia, Bulgaria! This role is tailored for those who are passionate about technology and want to provide exceptional support in the Information Technology industry. As a valued member of our team, you will assist Dutch-speaking customers with their technical inquiries, ensuring they have an outstanding experience with our IT products and services. Plus, we offer a comprehensive relocation package to make your transition to Sofia as smooth as possible. Discover the vibrant culture of Sofia while advancing your career in tech support!

Your Responsibilities

• Deliver high-quality technical support to Dutch-speaking clients via various communication channels.
• Diagnose and resolve a broad range of technical issues efficiently.
• Guide customers on the effective use of our IT products and services.
• Maintain accurate records of customer interactions and technical resolutions.
• Collaborate with team members to continuously improve service delivery.
• Engage in ongoing training and development opportunities to enhance your skills.

Requirements

• Fluency in Dutch (both written and spoken) is essential.
• Strong technical aptitude with a knack for problem-solving.
• Previous experience in tech support, particularly in the IT industry, is preferred but not required.
• Excellent communication and interpersonal skills.
• A motivated individual who thrives in a collaborative team environment.
• Willingness to relocate to Sofia; relocation support will be provided.
• A passion for technology and a commitment to continuous learning are vital!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras