New Dutch Speaking CS role for Retail industry in Sofia - Relocation Package

Join Patrique Mercier Recruitment By Cyriel for an exciting opportunity as a **Dutch Speaking Customer Service Representative** in the thriving retail industry in Sofia! This role not only offers the chance to work with a dynamic team but also includes a generous relocation package to help you make this beautiful city your new home.

As a Dutch Speaking Customer Service Representative, you will play a crucial role in assisting our retail customers, addressing inquiries, and providing solutions tailored to their needs. If you are passionate about delivering exceptional customer service and ready for a new adventure in Bulgaria, we want to hear from you!

Your Responsibilities

• Provide outstanding customer support to Dutch-speaking clients through various communication channels.
• Resolve customer inquiries efficiently and accurately to enhance the shopping experience.
• Keep records of customer interactions and feedback for continuous improvement.
• Collaborate with team members to achieve goals and maintain high service standards.
• Engage in training programs to stay updated on product knowledge and customer service best practices.

Requirements

• Fluency in Dutch (both spoken and written) is mandatory; knowledge of English is an advantage.
• Passion for customer service and a strong desire to assist clients.
• Previous experience in customer service or retail is a plus but not essential.
• Excellent communication skills and a friendly demeanor.
• Able to work effectively in a team environment and adapt to changing situations.
• Willingness to relocate to Sofia, Bulgaria, and embrace a new cultural experience.
• Motivated to learn and contribute positively to the team!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras