New Dutch Speaking CS role for Online Media industry in Sofia - Relocation Pack

Exciting Opportunity Awaits in Sofia!

Patrique Mercier Recruitment ES is thrilled to announce a brand new role for a Dutch Speaking Customer Service Representative in the vibrant online media industry based in Sofia, Bulgaria! If you are fluent in Dutch and have a passion for customer service, this could be your chance to kickstart your career in a dynamic and fast-paced environment.

Our opportunity comes with a relocation package, making it easier for you to transition and start your journey in beautiful Sofia. As a key part of our team, you will assist Dutch-speaking customers, ensuring they receive top-notch support and have their inquiries addressed in a friendly and efficient manner.

Join us and be part of an innovative industry that values creativity and customer satisfaction. If you're ready for a new adventure and want to grow within a leading company, we want to hear from you!

Your Responsibilities

• Provide exceptional support to Dutch-speaking clients in the online media sector.
• Manage customer inquiries through various communication channels, ensuring timely resolution.
• Document customer interactions and feedback for continual service improvement.
• Collaborate effectively with team members to achieve service goals and enhance customer satisfaction.
• Engage in ongoing training and development opportunities in product knowledge and customer service skills.

Requirements

• Fluency in Dutch (both written and spoken) is essential.
• Strong passion for customer service and helping others.
• Previous experience in customer service is preferred but not mandatory.
• Excellent communication and interpersonal skills.
• A proactive problem-solver with a positive attitude.
• Willingness to relocate to Sofia, Bulgaria, with support provided in the relocation process.
• Eager to grow and advance within a dynamic and innovative company!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras