New Dutch Speaking CS role for Logistics industry in Sofia - Relocation Package

Patrique Mercier Recruitment By Cyriel is thrilled to introduce a **New Dutch Speaking Customer Service role** in the Logistics industry located in Sofia, Bulgaria! If you are ready to embark on an exciting adventure, this role comes with a relocation package to assist you in making Sofia your new home.

In this position, you will be responsible for providing exceptional support to our Dutch-speaking clients, ensuring that their inquiries related to logistics are managed efficiently. Join our collaborative team and become part of a company that values innovation and excellent customer service. If you are looking for a fresh start in a dynamic city with great opportunities, we want to hear from you!

Your Responsibilities

• Deliver outstanding customer support to Dutch-speaking clients regarding logistics services via phone, email, and chat.
• Quickly address inquiries and provide effective solutions to enhance the customer experience.
• Maintain accurate records of customer interactions and feedback for service improvement.
• Collaborate with logistics teams to ensure seamless service delivery.
• Participate in training sessions to enhance knowledge of logistics processes and best practices.

Requirements

• Fluency in Dutch (both spoken and written) is essential; English proficiency is a plus.
• Experience in customer service is preferred, especially in the logistics industry.
• Excellent interpersonal and communication skills.
• Strong problem-solving abilities and attention to detail.
• Willingness to relocate to Sofia and adapt to a new environment.
• Self-motivated and capable of working both independently and in team settings.
• Enthusiasm for learning and developing new skills.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras