New Danish Speaking Tech support role for IT industry in Sofia - Relocation pack

Patrique Mercier Recruitment ES is thrilled to present a fantastic opportunity for Danish-speaking individuals to join our tech support team in the lively city of Sofia, Bulgaria! This role is perfect for those passionate about technology and looking to provide exceptional support within the Information Technology industry. As an integral part of our team, you will assist Danish-speaking customers with their technical inquiries, ensuring they have an outstanding experience with our IT products and services. We also offer a comprehensive relocation package to ensure your move to Sofia is seamless. Embrace the excitement of living in Sofia while advancing your career in tech support!

Your Responsibilities

• Provide high-quality technical support to Danish-speaking clients through various communication channels.
• Efficiently diagnose and resolve a wide range of technical issues.
• Guide customers in maximizing their use of our IT products and services.
• Maintain detailed records of customer interactions and technical resolutions.
• Collaborate with team members to enhance overall service delivery.
• Engage in continuous training and professional development opportunities.

Requirements

• Fluency in Danish (both written and spoken) is essential.
• Strong technical aptitude with effective problem-solving skills.
• Prior experience in tech support, particularly in the IT industry, is an advantage but not a requirement.
• Excellent communication and interpersonal skills.
• A motivated individual who thrives in a collaborative team environment.
• Willingness to relocate to Sofia; relocation support will be provided.
• A passion for technology and a commitment to continuous learning are vital!

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras