New Danish Speaking Digital Trust and safety Specialist role in Sofia Bulgaria

Patrique Mercier Recruitment ES is excited to present a new opportunity for a Danish Speaking Digital Trust and Safety Specialist in the vibrant city of Sofia, Bulgaria! In this vital role, you will be tasked with ensuring the safety and integrity of our online platforms by addressing user inquiries and fostering a secure digital environment. Your fluency in Danish will be key in providing excellent support to our diverse user base.

This position allows you to immerse yourself in the rich culture and dynamic environment of Sofia while contributing to innovative solutions in digital safety. If you are driven, detail-oriented, and passionate about online security, we would love to hear from you!

Key Responsibilities

• Monitor user interactions to maintain compliance with digital safety standards.
• Respond effectively to inquiries regarding trust and safety concerns from users.
• Educate users on safe practices for digital engagement.
• Collaborate with various teams to develop and implement safety policies.
• Document user feedback and analyze safety trends to inform improvements.
• Stay informed about the latest developments in the digital trust and safety field.

Requirements

• Fluency in Danish (spoken and written) is essential.
• Experience in digital trust and safety, online moderation, or similar fields is preferred.
• Strong analytical skills and attention to detail.
• Excellent communication skills, with a focus on customer service.
• Ability to work collaboratively within a team environment.
• Self-motivated and able to thrive in a fast-paced setting.
• Willingness to relocate to Sofia, Bulgaria and embrace the local culture.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras