New danish Speaking CS role for Online Media industry In Sofia Bulgaria

🌟 Exciting Career Opportunity: Danish Speaking Customer Support Role in Online Media!

Patrique Mercier Recruitment ES is thrilled to present an exciting opportunity for a Danish Speaking Customer Support role within the Online Media industry, based in the vibrant city of Sofia, Bulgaria. This is a fantastic opportunity for individuals looking to make a difference while being part of a dynamic team in a fast-paced sector.

In this role, you will play a vital part in providing exceptional customer support to clients in the online media space, helping them navigate and optimize their experience. If you are passionate about customer service and excited to step into the online media industry, we want to hear from you!

Your Responsibilities

• Provide outstanding customer support to clients in the Online Media industry, addressing inquiries and resolving issues in a timely manner.
• Assist clients with platform navigation, service features, and best practices to enhance their experience.
• Document customer interactions and feedback to help improve service quality and operational efficiency.
• Collaborate with internal teams to provide insights on customer needs and potential improvements.
• Stay informed on the latest trends and developments within the online media sector to provide informed support.
• Help maintain a positive company image through effective communication and a customer-first approach.

Requirements

• Fluency in Danish and English is essential; additional language skills are a plus.
• Previous experience in customer support or a related field is preferred.
• Strong problem-solving skills and the ability to manage multiple tasks simultaneously.
• Excellent communication and interpersonal skills, with a focus on customer satisfaction.
• Ability to work effectively in a team environment.
• Adaptability and a willingness to learn in a fast-paced industry.
• A genuine passion for the online media sector and customer service.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras