New danish Speaking CS role for Banking industry in Bulgaria - Relocation pack

Exciting new opportunity! Patrique Mercier Recruitment ES is seeking a Danish Speaking Customer Service Representative for a prominent role in the banking industry in Bulgaria. This is a fantastic chance for Danish-speaking individuals who are looking to advance their careers while enjoying the benefits of a relocation package. In this position, you will be responsible for providing excellent customer support, addressing banking-related inquiries, and ensuring a seamless experience for clients. Join a dynamic team and embark on a rewarding journey in beautiful Bulgaria!

Your Responsibilities

• Deliver outstanding customer service to Danish-speaking clients via phone, email, and chat channels.
• Assist customers with inquiries about banking products and services, providing accurate information and solutions.
• Document customer interactions and process feedback to continually improve service delivery.
• Collaborate effectively with team members to achieve service targets and enhance customer satisfaction.
• Engage in training sessions to develop product knowledge and service skills.

Requirements

• Fluency in Danish (both written and spoken) is essential.
• Strong command of English is preferred.
• Excellent communication and customer service skills.
• Prior experience in customer service, especially in the banking sector, is advantageous but not required.
• Ability to work in a fast-paced environment and manage time effectively.
• Willingness to relocate to Bulgaria and experience a new culture.
• A positive attitude and a genuine desire to help others!

Benefits

• 1. Good Monthly Salary
  2. Monthly Performance Bonus
  3. Paid Relocation Package with accommodation bonus
  4. Fully Paid Training
  5. Health Insurance
  6. Low cost of living
  7. And Many other perks and extras