New czech Speaking CS role for Online Media industry in Sofia - Relocation Pack

🌟 Exciting Career Opportunity: Czech Speaking Customer Support Role in Online Media with Relocation Pack!

Patrique Mercier Recruitment ES is proud to present an amazing opportunity for a Czech Speaking Customer Support role within the Online Media industry, based in the vibrant city of Sofia, Bulgaria. To support your transition, we offer a generous relocation package, making it easier for you to embark on this exciting journey.

As a customer support representative, you will play a crucial role in assisting clients in the online media sector, enhancing their experience and addressing their inquiries effectively. If you're passionate about customer service and eager to work in a dynamic industry, we would love to receive your application!

Your Responsibilities

• Provide excellent customer support to clients in the Online Media industry by accurately addressing inquiries and resolving issues.
• Help customers navigate platforms, utilize services, and follow best practices for a seamless user experience.
• Maintain accurate records of customer interactions and feedback to support the ongoing improvement of service quality.
• Collaborate with internal teams to relay insights on customer needs and potential service enhancements.
• Stay informed about the latest developments in the online media landscape to offer relevant assistance.
• Promote a positive company image through effective communication and a strong focus on customer satisfaction.

Requirements

• Fluency in Czech and English is essential; knowledge of other languages is a plus.
• Prior experience in customer support or a similar role is preferred.
• Strong problem-solving skills and the ability to multitask effectively.
• Excellent communication and interpersonal skills with a keen focus on customer satisfaction.
• Able to work effectively within a team environment.
• Willingness to adapt and learn in a fast-paced industry.
• A genuine interest in the online media sector and a commitment to delivering outstanding customer service.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras