New Czech Speaking CS role for Logistics industry in Sofia - Relocation Package

Exciting opportunity with Patrique Mercier Recruitment ES for a **Czech Speaking Customer Service Representative** in the Logistics industry, based in beautiful Sofia, Bulgaria! This role comes with a relocation package, making it easier for you to start a rewarding career in a vibrant European city.

In this position, you will provide exceptional customer service to Czech-speaking clients, addressing their inquiries and ensuring they receive comprehensive support related to our logistics services. Sofia is known for its rich history, dynamic culture, and friendly atmosphere – the perfect backdrop for your new career!

Your Responsibilities

• Assist Czech-speaking clients with inquiries regarding logistics services via various communication channels.
• Resolve customer issues and provide accurate information to ensure a positive customer experience.
• Document client interactions and maintain organized records for quality assurance.
• Work collaboratively with team members to improve processes and enhance service delivery.
• Stay informed about logistics industry trends and best practices to better assist clients.

Requirements

• Fluency in Czech (both spoken and written) is essential; knowledge of additional languages is an advantage.
• Experience in customer service is preferred, ideally within the logistics sector.
• Strong communication skills and a passion for providing excellent customer service.
• Ability to troubleshoot and effectively resolve client inquiries.
• Self-driven and capable of working both independently and as part of a team.
• Willingness to relocate to Sofia, Bulgaria, with a relocation package provided.
• Positive attitude and a commitment to contributing to a welcoming team environment.

Benefits

1. Good Monthly Salary
2. Monthly Performance Bonus
3. Paid Relocation Package with accommodation bonus
4. Fully Paid Training
5. Health Insurance
6. Low cost of living
7. And Many other perks and extras