Join a dynamic team providing technical support for innovative networking devices in the growing fields of Industry 4.0, Smart City, and Green Energy.
Currently, we are looking for a Networking and IoT Engineer to join our team in Kuala Lumpur, Malaysia
Teltonika’s networking solutions business unit develops and manufactures industrial and enterprise connectivity equipment, primarily routers, switches, gateways, and modems. Our networking devices serve clients in the most complex areas of Industry 4.0, Smart City, and Green Energy.
Teltonika provides an opportunity for every ambitious engineer to improve their skills and be part of the technical support for innovative networking devices.
In this role, you will:
· Attend pre-sales and post-sales in-person or remote communication with local market customers.
· Self-sufficiently resolve technical issues arising from the customer's configuration, firmware/software, and other sources.
· Act as a key link between Teltonika Networks R&D/HQ and customers, facilitating the resolution of complex technical challenges.
· Work with Linux-based OS, industrial protocols, various networking services and protocols, and occasional 3rd-party peripherals.
· Conduct training sessions for employees and clients on our products and solutions.
Salary:
We appreciate everyone's efforts and experiences, so we offer a competitive salary depending on your skill set and experience.
*The candidate will be given a 30-question quiz before an interview to evaluate networking and engineering skills.
Requirements
What we expect from you:
· Good communication skills, etiquette, ability, and desire to help others.
· Knowledge of Computer Networking, the basics of telecommunication systems, and technologies.
· Fluent in Malay and good English language skills. Other language skills would be considered an advantage.
· Higher or equivalent technical / engineering education.
· Experience working with routers is an asset.
· Capability of working in a fast-paced environment.
· Certification in CCNA or similar courses would be considered an advantage.
· Experience in technical support would be considered an advantage.
What do we ask the engineer to do:
A five-day working week. The probation period is 3 months and you will be work is from the office. After the probation period, we offer two days of remote work per week.
Benefits
What do we offer:
· Paid holidays, paid sick leave
· Medical Insurance with dental and optical cover
· Great opportunities to grow in a strong and rapidly expanding company.
· Interesting and ambitious projects of industrial networking devices.
· Flexible work hours on business days.
· Place where curiosity is key: here, we share knowledge and learn in training courses, conferences, or business trips.
· Dynamic, challenging work environment and cooperation-based internal culture.
· Celebrating achievements and having fun together in team building, summer festivals, and other important occasions.
· We delight with birthday gifts and rewards on work anniversaries.
· Office snacks.
Salary:
We appreciate everyone's efforts and experiences, so we offer a competitive salary depending on your skill set and experience.
*The selected candidate will be given a 30-question quiz before an interview to evaluate networking and engineering skills.
Flexible Work Hours
Flexible work hours on business days
Health Insurance
Medical Insurance with dental and optical cover
Other Benefit
Office snacks
Paid Time Off
Paid holidays, paid sick leave
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