Network Development Associate

We are looking for a Network Development Associate to join our team! This role is central to ensuring Diverge Health’s network development team has the tools, processes, and insights needed to grow effectively. You’ll play a critical role in supporting the field team, managing leads, and keeping our internal operations running smoothly.  

What You’ll Do  

As a Central Network Development Associate, you will serve as the backbone of our network development operations. Reporting to the Senior Director of Network Development, you’ll be responsible for managing data, coordinating internal processes, and ensuring our payer leads are well-maintained and actionable. While this role is not out in the field, your work will directly enable our field network development team to succeed. 

Key areas you'll add value:   

• Manage and maintain lead data in Salesforce, ensuring accuracy, timeliness, and consistency 
• Support the field network development team by monitoring and updating payer leads 
• Coordinate with Operations to align on rosters and downstream processes 
• Track, clean, and maintain large data sets related to leads, rosters, and payer outreach 
• Partner with cross-functional teams (Ops, Payer Account Management, and Network Development) to streamline workflows 
• Provide reporting and updates on lead pipeline health, ensuring leadership visibility 
• Execute ad-hoc projects to support the central network development function and broader growth initiatives 

What You’ll Bring  

• Bachelor’s degree strongly preferred 
• 3–5 years of prior experience in healthcare, value-based care, contracting or contracting support 
• Salesforce experience strongly preferred 
• Experience working with data (entry, maintenance, reporting, or analysis) 
• Proficiency in Microsoft Excel (e.g., sorting, filtering, v-lookups, pivot tables) 
• Strong organizational skills and ability to manage competing priorities 
• Excellent communication skills, with a proactive and collaborative work style 
• Strong attention to detail, accuracy, and follow-through 
• Comfortable working in a fast-paced, ambiguous start-up environment 

Preferred Experience 

• Prior exposure to healthcare or value-based care 
• Contracting or contract support experience in any industry 
• Experience working at a healthcare start-up or in a fast-paced, high-growth environment 

Personal Characteristics  

• Highly organized and detail-oriented, with strong follow-through. 
• Thrives in a fast-paced, evolving environment. 
• Adaptable, resourceful, and eager to learn new systems and processes. 
• A collaborative team player who communicates clearly and effectively. 
• Equally empathetic and objective, humble and highly conscientious; a teammate that inspires and motivates others.  
• Comfort with uncertainty; self-motivated and directed; can manage effectively in high growth, rapidly evolving environments.  
• A problem solver, able to think critically and strategically while being hands on in driving work; proactively identifies and resolves risks to execution and delivery.  
• Strong representation of the company's mission, vision, and values across all dimensions of internal and external interactions.  
• Strength in authentically connecting with people from all walks of life with empathy and humility.  
• Possess exceptional organizational skills and excels in clear, effective communication with key stakeholders.  

 This is a full-time, exempt, salaried position. Commensurate on candidate experience, the expected base salary range for this role is $70,000-$85,000.