Natural Language Understanding (NLU) Analyst

We are seeking an experienced NLU Analyst to oversee a team of NLU Analysts. The ideal candidate should have a good understanding of Natural Language Understanding (NLU) technology. As an NLU Analyst, you will be responsible for ensuring that all labeling/analysis tasks are completed on time and to a high standard of quality.

Key responsibilities

  • Label language data following labeling guidelines
  • Ensure that labeling/data analysis tasks are completed on time and to a high standard.
  • Review, maintain and improve labeling guidelines and procedures to ensure consistency and accuracy of labeling/analysis.
  • Collaborate with Data Scientists and Engineers to identify requirements and prioritize tasks.
  • Work with the project management team to ensure that labeling/analysis tasks are scheduled and completed according to project timelines.
  • Identify opportunities for process improvements and automation to increase efficiency and reduce errors.
  • Comply with all company policies, procedures, and regulations

Qualifications

  • 3+ years of experience in NLU labeling/analysis
  • Bachelor's degree in Computer Science, Linguistics, or related field preferred
  • Understanding of Conversational AI concepts and technologies.
  • Experience with NLU tools and providers such as Dialog Flow
  • Excellent project management and communication skills.
  • Strong attention to detail and ability to maintain high-quality standards.
  • Demonstrated ability to work independently and as part of a team.
  • Fluent in English, both written and spoken.

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