OLAPLEX, a category-defining leader in prestige hair care, continuously seeks talented individuals to join in our mission to transform foundational hair health and deliver great hair days today, tomorrow, and for years to come.
As the original bond builder, we are dedicated to fostering a culture that celebrates the bonds within our teams. OLAPLEX elevates individuals from all backgrounds with the belief that together we can unlock the full potential of science to extend the health, life, and beauty of hair for all.
About the Role:
The National Field Education Manager is a high-impact leadership role dedicated to the "people" and "practice" of OLAPLEX education. You are the driving force behind our boots-on-the-ground execution, focusing on the development, quality, and performance of our field personnel. By managing our Regional Education Managers and a vast network of freelancers, you ensure that every stylist interaction reflects our "Best-in-Class" standards. Additionally, you will lead the education strategy for our independent distributors, providing premium support to high-influence salons.
Key Responsibilities:
- Team Management: Directly lead and mentor the Regional Education Manager (REM) team, providing the coaching and oversight necessary for them to excel in their territories
- Network Oversight: Manage the broader network of Educators, ensuring a cohesive and motivated external workforce
- Talent Acquisition: Proactively identify and recruit new Educators to scale the team effectively based on regional business demands
- Technical Standards: Standardize and conduct rigorous Technical Evaluations to ensure all educators are delivering brand-perfect service rituals and product knowledge
- Training Meetings: Facilitate high-level training meetings that keep the field team at the forefront of technical innovation and competitive trends
- Performance Benchmarks: Monitor field reporting and data entry, ensuring the REM team consistently meets and exceeds engagement benchmarks and KPIs
- Independent Distributor Strategy: Oversee the education roadmap for Independent Distributors, tailoring support to meet the specific needs of high-influence KOL salons
- Field Logistics: Ensure all educators have the necessary tools, products, and training assets to deliver seamless, premium educational experiences in the salon environment
- Brand Advocacy: Act as the primary technical voice in the field as product knowledge expert, translating complex product science into actionable education that drives stylist loyalty and sales
About You:
- 8 + years licensed cosmetologist by State Board in the field of Cosmetology
- 5+ years’ experience in education management
- Expert knowledge of developing trainings for different learning styles
- Ability to adapt quickly to evolving business needs
- Experience creating and presenting education programs
- Competence in managing budgets and financial targets
- Excellent verbal and written communication skills; confidence when addressing both key stakeholders and new audiences alike
- Proficient user of MS Excel, PowerPoint, Google Drive and Asana
- Ability to manage, lead and inspire others to accomplish tasks and duties
- Strong organizational skills with the ability to prioritize and manage time to meet deadlines
- Ability and willingness to travel 60% of the time
- Budgetary responsibility
We'd love to have you apply, even if you don't feel you meet every single requirement. What's most important to us is finding authentic and accountable people who feel connected to our mission and values, not just candidates who check off all the boxes. We are looking for someone who will bring all their expertise, learn, and grow with us.
Our Total Rewards:
The annual base pay for this position is $110,000 - $130,000 with eligibility for an annual bonus. The actual base pay will vary based on factors such as qualifications, years of relevant experience, skill level, functional expertise, certificates or other professional licenses held and geographic location.
- Competitive compensation
- Work/Life Balance: Flexible paid time off, 11 paid holidays, and flexible work schedules
- Wellness: Company Contribution to Medical, Dental, and Vision Insurance for Employees and their Families, Company Paid Employee Life Insurance, Optional additional Life Insurance, and Short and Long-Term Disability Coverage Options
- Parental Leave: Up to 18 weeks for birthing-parents and up to 10 weeks for non-birthing new parents
- Financial Well-being: Roth and 401k plans: 100% match up to the first 4% and is immediately vested
- Professional Development Reimbursement Program: Career development is as important to us as we know it is to you!
- Our culture has an “attitude of gratitude” and a shared passion for our brand. Join our Bond Builder DEI committee to play a role celebrating DEI at OLAPLEX
- Products: Twenty (20) free products per year, plus a friends and family discount
Our Commitment to Diversity, Equity, and Inclusion:
Our mission is to create a culture that celebrates our bonds by embracing, elevating, and empowering individuals from all backgrounds.
OLAPLEX is proud to be an Equal Opportunity Employer. We do not discriminate based on race, color, ancestry, national origin, religion, or religious creed, mental or physical disability, medical condition, genetic information, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity, gender expression, age, marital status, military or veteran status, citizenship, or other characteristics protected by state or federal law or local ordinance.
