Multi-Site Practice Manager

Flinders View Veterinary Surgery & MyVet Springfield Lakes 

Flinders View Veterinary Surgery & MyVet Springfield Lakes has an exceptional opportunity for an experienced Multi-Site Practice Manager. 

We are pleased to announce a new opportunity for a Full-time Practice Manager for these popular local practices, working with an experienced team of lovely vets, nurses and established client base. 

Benefits of Joining Us: 

• Competitive hourly rate and benefits package.

• Supportive and collaborative team environment.

•  Access to training centres, online courses and dedicated nurse programs.

• Opportunities for career growth and development.

• Flexible working hours to suit your lifestyle.

• Staff discounts, including Health and Wellbeing benefits

• Employee Referral Bonus’

• Paid parental leave and return to work bonus

About The Role 

The success of the practice manager is driven by their ability to co-ordinate the business, people, operations and services of the clinic. The ideal candidate will thrive on managing a busy clinical setting which involves: 

• Overseeing all operational and people matters within the clinic and is responsible for communications, procedures and business services. 

• Leading on all employee matters including recruitment, workforce planning, rosters, health and wellbeing, recognition awards, people performance, training and development. 

• Being highly engaged in customer experience and client loyalty activities, clinic service streams, marketing, digital services, social media, complaint resolution and compliments. 

• Managing the financial performance of the clinic, stock control, procurement, accounts, budgets, and profit and loss.  

• Leading on work health and safety compliance, facilities and maintenance, assets and equipment as well as cleaning and presentation standards. 

• Working closely with the Clinical Leaders to uphold industry standards and innovation, clinical governance and strategic direction and decisions of the clinic. 

• Working closely with the Regional Manager to champion change, improve clinic performance, drive client engagement and create high performing service environments. 

• Leading on company initiatives, projects and technology. 

• Bringing a transparent leadership style focused on collaboration and engagement. 

About You 

• At least 2 years in a practice leadership or head nurse role in a veterinary or animal related field 

• Be committed to high standards of service excellence and clinical care 

• Experience with practice management systems or appointment book management skills and are computer confident 

• Have strong problem solving, decision making and organisational skills 

• Good understanding of people and employment obligations 

• Good knowledge of workplace health and safety regulations  

• Experience or interest in change champion and project management 

• A genuine, warm and supportive style that enjoys caring for people who care for animals. 

Apply Now

If you’re looking to make a real impact in a vibrant, rewarding clinic, we’d love to hear from you. Apply now to become part of our amazing team at Flinders View Veterinary Surgery & MyVet Springfield Lakes.

We can’t wait to meet you!