MS CRM Business Analyst/System Analyst

Requirements

Job Title : MS CRM Business Analyst

  • System Analyst with knowledge in CRM Platform (MS Dynamics) - D365.
  • Experience in implementing D365 with Banking clients (Service & Sales modules).
  • Strong Functional experience with Sales & Service Modules of D365.
  • Experience in Guiding users on the best possible solutions, advise them on Menus and screens - final outcome, etc.
  • Experience in CRM modules for Sales and Service modules.
  • Hands-on experience in the configuration of Microsoft Dynamics CRM.
  • experience as a Business Analyst, Functional Consultant, Business Process Analyst, or practitioner in the business process domain
  • Experience in business requirements gathering, reviewing functional specification and technical design document
  • Exposure in interacting with multiple teams (functional and technical)
  • Experience in aligning specification from multiple systems and interfaces (middleware, core system and CRM)
  • Experience in issues management (prioritization and assignment to the rightful team)
  • Experienced in mapping business processes and writing user stories and requirement specifications.
  • Experienced in managing multiple system deployment projects as a Business Analyst.

Unison Consulting was launched in Singapore on September 2012, the hub of the financial industry, with innovative visions in the technocratic arena. We are a boutique next-generation Technology Company with strong business-interests in Liquidity risk, Market Risk, Credit Risk and Regulatory Compliance. Unison provides technology consulting and services to implement Risk Management and Risk Analytics System for Financial Institutions. Our services suite comprises of Techno-Functional consulting, systems integration, Business Intelligence, information management, and custom development of IT solutions, plus project management expertise for financial institutions. We have expertise in latest cutting edge technology to achieve better total cost of ownership. Through our qualified professionals, we assist you drive your unique risk management strategies, whether that means efficient monitoring, improving risk appetite of the financial institutions, complying with regulations, or capturing growth opportunities through innovation, this is what maximizes your decision taking potential. At Unison Consulting, we view clients as partners, and our success is only measured by the success of our partners. So we put it all on the table in order to exceed expectations. Our staff consists of young, energetic and innovative consultants who are never afraid to challenge the conventions and push the boundaries in an effort to help our clients. For every project, no matter how large or how small, we strive to not only meet your needs, but deliver a showcase in your field.

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