Mid+ Technical Writer

AI overview

Create high-quality documentation for software and operational processes, collaborating with technical stakeholders to enhance clarity and consistency across teams.

Company Overview

Lean Tech is a rapidly expanding technology organization headquartered in Medellín, Colombia. We partner with global teams across multiple industries to deliver enterprise-grade digital solutions, while fostering clarity, collaboration, and operational excellence. Our teams work closely with international stakeholders to standardize processes, improve knowledge sharing, and enable scalable operations.

Position Title: Mid+/Senior Technical Writer (Mid+ / Senior)

Location: Remote - LATAM

What you will be doing

As a Technical Writer at Lean Tech, you will be responsible for owning, structuring, and standardizing technical and operational documentation used across internal teams. This role is not focused on training delivery; instead, it centers on creating high-quality written documentation that supports software, IT, and operational processes.
You will work closely with business, operations, and technical stakeholders to transform existing documentation into clear, well-structured, and easily consumable materials, ensuring consistency, accuracy, and long-term maintainability.
Your responsibilities will include:
  • Reviewing, rewriting, and standardizing existing technical and operational documentation
  • Creating and maintaining process documentation, SOPs, manuals, and internal guides
  • Migrating and organizing documentation into Office 365 and related knowledge repositories
  • Defining and enforcing documentation standards (structure, formatting, tone, verbosity)
  • Ensuring documentation clarity for different internal audiences and levels of technical knowledge
  • Supporting knowledge governance by organizing information so it can be easily discovered and reused
  • Collaborating with business analysts and subject-matter experts to accurately document processes
  • Improving documentation quality, readability, and consistency across teams and departments

Required Skills & Experience

  • 3+ years of experience as a Technical Writer or in a documentation-focused role
  • Strong experience documenting software, IT, or operational processes
  • Solid understanding of software lifecycle concepts and technical processes (no coding required)
  • Excellent writing, editing, and proofreading skills with high attention to detail
  • Proven ability to structure and format complex information clearly and concisely
  • Experience working with cross-functional teams in Agile or structured environments
  • Strong ability to understand technical concepts and translate them into clear documentation
  • Advanced proficiency with documentation and productivity tools (e.g., Office 365)

Nice to Have

  • Experience migrating or standardizing documentation repositories
  • Familiarity with knowledge management or documentation governance practices
  • Background documenting IT systems, software platforms, or enterprise processes
  • Experience working with global or distributed teams

Soft Skills

  • Exceptional attention to detail and quality standards
  • Strong analytical and organizational skills
  • Clear, professional written communication
  • Ability to work independently and manage documentation ownership end-to-end
  • Proactive mindset toward continuous improvement and clarity

Why you will love Lean Tech

  • Work with international teams and global stakeholders
  • Play a key role in improving how knowledge is created and shared across the organization
  • Professional growth in a fast-scaling, process-driven environment
  • Collaborative culture focused on clarity, ownership, and impact
  • Career paths that value specialization and long-term contribution

Lean Solutions Group is a top workforce optimization company that provides offshore and nearshore staffing solutions to transform business operations. With a workforce of 7,000 employees across seven satellite offices, they offer services in staffing, ...

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