Meter Technician Apprentice

POSITION PURPOSE

To provide reliable testing, calibration, and maintenance of all types of meters and metering equipment

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

To be successful in this role, an individual must be able to perform in a satisfactory manner the functions listed below. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

1. Tests, services, maintains, and calibrates all meters, instruments, transformers, and metering equipment
   1. Tests all meters by ANSI and CW REMC standards using computer driven calibration equipment
   2. Thoroughly cleans and repairs meters as needed
   3. Accurately programs all Carroll White REMC meters
   4. Ensures all meters are properly sealed after testing
   5. Accurately documents information on all tested and. repaired meters
   6. Updates and looks up meter related information on the NISC system as needed
   7. Edits meter programming software as instructed
   8. Installs and repairs instrument metering equipment on de-energized lines
   9. Installs wiring for CT and PT metering in accordance with directions on de-energized lines
   10. Sets and maintains single-phase
   11. Accurately wires sockets for single-phase company mounted meters
   12. Effectively repairs any damaged meter bases de-energized
   13. Performs meter change outs according to company procedures
   14. Assembles primary metering equipment
   15. Performs field testing of 200 Amps self-contained metering installations
2. Meets with members and works with them to help them understand energy usage and assists in identifying member side issues
3. Assists with power theft cases as needed
4. Attain and maintain CPR & First Aid certification and Forklift certification
5. Assists the Senior Meter Technician where needed

EDUCATION AND/OR EXPERIENCE

To perform this job successfully, an individual should have an equivalent of the following education and/or experience.

• High School Graduate or equivalent
• Vocational/Technical school diploma or equivalent education in electronics or related field preferred
• Must possess a valid driver's license

KNOWLEDGE, SKILLS, AND ABILITIES

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform each essential duty satisfactorily. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

General:

• Employee shall be trained in, and be familiar with, the safety related work practices, safety procedures and other safety requirements in the safety manual that pertain to their respective job assignments
• Thorough knowledge of Cooperative policies, practices, and programs
• Must exhibit a high standard of excellence in following company policies like but not limited to safety and attendance
• Ability to work independently with minimal supervision; frequently required to take action based on own interpretation of policies and practices
• Ability to interact frequently and effectively with others, both in person and through phone, e-mail, and written correspondence 
• Must be able to successfully handle emotional stress of working with members and employees who may be irate, angry, despondent, bitter, crying, boisterous or personally insulting
• Must be proficient in speaking English
• Ability to effectively use computer, office equipment and specific equipment related to this position
  • Proficient with Microsoft 365 products related to this position, as well as other software utilized by the REMC
• Must be able to deal discreetly with confidential information
• Must participate in and be certified in Annual CPR & Periodic First Aid Training
• Must possess a Valid Indiana Driver’s License
• This Position Description is intended to identify the essential skills of a position and should not be interpreted as all-inclusive. The incumbent(s) may be required to perform or assume additional job-related skills other than those stated in this description.

Job Specific Skills:

Communication and Relationship Skills

• Maintain a professional image, demonstrate the cooperative principles, and adapt to change as required
• Strong written and verbal communication skills, including the ability to describe and explain complicated or sensitive information, the ability to motivate others, the ability to listen effectively to find the issue behind the complaint, the ability to maintain confidentiality, and strong listening skills
• Strong interpersonal communication skills to work closely with members, other employees, and businesses on a regular basis
• Maintain confidentiality and discretion regarding member information and other sensitive information

Analytical and Judgment Skills

• Good decision-making and problem-solving abilities, including the ability to make judgments based on interpretation of information and when others’ opinions may be in conflict
• Ability to make informed decisions efficiently and effectively
• Ability to work with limited oversight

Planning and Organizational Skills

• Ability to prioritize, organize and manage tasks and time effectively
• Ability to consistently meet deadlines
• Ability to work efficiently in conjunction with other organizations and/or departments

Financial Skills

• Good mathematical abilities, including the ability to analyze, interpret, process and report on data
• Above average detail orientation and ability to ensure accuracy of information for self and others

Technical/ Computer/ Office Equipment

• Proficiency in using a computer, including Microsoft 365, spreadsheets and various databases, and CAD
• Ability to operate office equipment, including printers, copiers, phones, and mobile devices

DESIRED COMMITMENTS

7 Cooperative Principals

1. Voluntary and Open Membership
2. Democratic Member Control
3. Member’s Economic Participation
4. Autonomy and Independence
5. Education, Training, and Information
6. Cooperative Among Cooperatives
7. Concern for the Community

WORK ENVIRONMENT/PHYSICAL DEMANDS

The environmental and physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. The company will make reasonable accommodations to enable individuals with disabilities to perform these functions.

General:

• Ability to work in a deadline-oriented environment
• Ability to sit for extended periods and operate computer workstation
• Ability to stand for periods of time and to move intermittently throughout the workday within or between departments or facilities
• Ability to work independently with minimal supervision; frequently required to act based on own interpretation of policies
• Strong sensory skills such as hearing, dexterity, feeling and good eyesight, including the use of peripheral vision and can identify colors
• Ability to speak clearly and have legible handwriting
• Ability to interact frequently with others, both in person and through phone, e-mail, and written correspondence
• Ability to lift/carry up to 30 pounds or more on a periodic basis
• Maintain a safe and clean working environment
• Limited travel, including overnights
• Occasional work outside of normal work hours will be required
• Outdoor work is required in a variety of weather conditions
• Exposure to varying temperature conditions including cold (below 0 degrees) and heat (above 100 degrees)
• Minimal exposure to fumes, odors, gases, chemicals, poor ventilation, dust, and dirt;  Hazards include electrical shock, falling equipment, animals, bees/wasps, poison ivy, etc.