Member Service Representative-Bilingual (English/Spanish)

AI overview

Responsible for addressing members' financial service needs through transaction processing and promoting new services while ensuring high customer service standards.
Looking to hire Member Service Representative -Bilingual (English/Spanish) in Reading, PA. As the Member Service Representative you will be responsible for working with members to meet financial service needs through processing transactions and suggesting new products or services. You will be responsible for delivering the highest-level customer service, accurate and efficient processing of member transactions, promoting products and services, resolving member account issues, making modifications to accounts, adding account services, opening new accounts, and performing those functions according to the policies and guidelines of the credit union in a friendly, helpful manner. #customerservice #banking @creditunion @spanish THE SKILLS SET NEEDED
  • At least 2+ years of Credit Union experience.
  • High school diploma or GED.
  • At least 2+ years of customer service experience.
  • Bilingual (English/Spanish).
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