Member Communications and Data Coordinator

AI overview

Support and eventually take ownership of communications and data reporting processes, enhancing workflows to improve healthcare accessibility for members.

We are a fast-growing tech startup on a mission to transform how people access healthcare. Our team is passionate, collaborative, and driven by a shared commitment to making healthcare more accessible, personal, and extraordinary.

We believe in thoughtful communication, smart systems, and giving our members tools that feel easy and empowering. With just a few taps in our app, members can connect with medical, mental health, and advocacy providers who are experts at helping people care for themselves and their families, as well as navigate the healthcare system with confidence. Every interaction is designed to save our members time, money, and frustration.

The Role

We're looking for a meticulous and proactive Member Communications and Data Coordinator to support—and eventually take full ownership of—our daily communication and data reporting processes. You'll step into a robust system built by a senior team member and help evolve it as we grow. This is a great opportunity for someone who thrives on structure, loves improving workflows, and wants to make a meaningful impact in healthcare.

What You'll Do

  • Execute daily member communications via SendGrid (email) and our portal (SMS)
  • Maintain and improve our communications workflows using monday.com and internal tools
  • Track and manage multiple moving parts with precision and accountability
  • Collaborate with and support the account management and enrollment teams
  • Coordinate with our IT team to define and refine Power BI reports for compliance and utilization reporting
  • Convert data exports from Power BI to create client-ready utilization and compliance reports
  • Edit and update communication templates (e.g., logos, copy tweaks) across platforms
  • Ensure all communications match our friendly, accessible tone
  • Catch errors before they go out—and fix them fast when they do
  • Help evolve our communications and data reporting strategies as we grow

Requirements

  • Exceptionally detail-oriented and organized
  • A strong speller, editor, and communicator
  • Comfortable juggling multiple systems and tasks
  • Someone who thrives in a fast-paced, purpose-driven environment
  • Curious about how processes work and eager to improve them
  • Self-motivated and confident working independently with a strong sense of ownership over projects and workflows
  • Have a sense of urgency and care deeply about getting things right
  • Familiar with SendGrid, monday.com, and Power BI (or excited to learn)
  • Based in Denver and enjoy working in an office based environment

Benefits

This position is a full time benefited role. Amaze offers a comprehensive benefit plan to include medical, dental and vision insurance, 401K, and paid time off.

Pay Range for this position is $60,000 - $85,000 annually

Amaze Health is located at I25 and Bellview in the DTC

Individually we are strong but together we are powerful.Amaze is empowering patients with the knowledge, confidence. and support they need to take charge of their own healthcare. Today’s healthcare system is upside down, causing healthcare costs to rise year-after-year without a proportionate increase in value. Rather than putting patients first, America’s bizarre three-party healthcare payment system allows payers and providers to dominate the decision process while patients are buried in a maze of confusing information.If joining a passionate team of people who are working to put patients back in control of their own healthcare is something that interests you, please let us know!

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Salary
$60,000 – $85,000 per year
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