Meeting Services Specialist (EMEA)

About KUDO

KUDO is a Series A tech start-up based in New York. As the world leaders in live speech translation technology, we enable individuals and organizations across every continent to communicate with each other in any language—on any platform. What's our secret? A marketplace of 12,000 professional interpreters, combined with a Patented AI Speech Translator. If you are looking for an exciting, high-growth start-up environment and the chance to contribute to a global mission to spread language accessibility through innovation, check us out at kudo.ai.

Our Team 

While KUDO is headquartered in New York, our remote team is globally distributed and culturally diverse, with employees spanning every continent. We have teams, partners, and customers across North America, Europe, Asia, and South America. We are eagerly seeking talented individuals to join us in our vision to give everyone the power to understand and be understood in their own language. And being a Series A start-up, we can guarantee hard work but a lot of virtual socials, competitions, learning opportunities, and fun along the way.

The Opportunity

The Meeting Services Specialist (EMEA) position is an outstanding opportunity to join a vibrant, disruptive technology company operating a cloud-based platform for multilingual web conferences, online meetings, live events, and more. In this role, you will help facilitate client meetings and events, ensuring they have dedicated support to make their event a success. You will also collaborate closely with all departments across KUDO to create a seamless customer experience.

Primary Responsibilities

• Manage end-to-end project coordination for client meetings and events, ensuring seamless execution from planning to wrap-up.
• Handle meeting logistics, including scheduling, discovery calls, and rehearsals to guarantee smooth operations.
• Assign and coordinate support personnel, ensuring optimal staffing for each event.
• Track and monitor meetings and personnel to maintain oversight and address any issues in real-time
• Train and manage meeting operators, equipping them with the skills to deliver high-quality support and troubleshoot effectively.
• Liaise with Client Managers and Account Executives to coordinate client handovers and maintain clear communication.

Minimum Requirements

Education & Experience

• Bachelor’s degree in Business, Communications, Hospitality, or a related field.
• 3 years of experience in meeting/event coordination or project management or a related role.
• Knowledge/experience working with simultaneous interpreters is a huge plus

Technical Skills

• Proficiency with virtual meeting platforms (e.g., Zoom, Microsoft Teams, Webex, or similar).
• Basic knowledge of audio-visual (AV) equipment and troubleshooting.
• Experience with project management or scheduling tools (e.g., Asana, Trello, Google Calendar, or CRM systems).
• Familiarity with cloud-based platforms and backend systems for scheduling and support.

Soft Skills

• Strong organizational and multitasking abilities to manage multiple meetings/events simultaneously.
• Excellent communication skills (written and verbal) for client interactions, training, and cross-departmental collaboration.
• Problem-solving mindset and ability to adapt to last-minute changes or technical issues.
• Customer service orientation with a focus on delivering a seamless client experience.

Language & Collaboration

• Fluency in English (additional languages are a strong plus).
• Ability to work collaboratively with teams across departments (e.g., Client Management, Technical Support).