Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family.
With support from governments and partners in India, Bangladesh, Indonesia, and Nepal Noora Health has trained more than 24 million caregivers and patients across 12,100+ facilities using their flagship caregiver education and training curriculum, the Care Companion Program (CCP).
In a cohort of patients, the CCP reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%.
Noora Health was honored as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at TED 2022 and was also featured in a 2022 Skoll video.
Yayasan Noora Health Indonesia (YNHI) was established in 2023 to implement the evidence-based and globally recognized Care Companion Program (CCP). YNHI is affiliated to and works closely with Noora Health, a US-based health systems strengthening organization, that designed, developed, and implemented the Care Companion Program. The CCP focuses on training and empowering family members of patients across the health system, equipping them with high-impact health skills required to become impactful caregivers to their loved ones and enable their recovery at home. The CCP is currently implemented at >1000 health facilities in India, Bangladesh, Indonesia and Nepal.
YNHI will support and assist the Indonesian public health system to implement CCP across city, district, provincial, and national levels, thereby enabling improvements in health outcomes for patients and improved quality of health services and care delivery. Currently, we working on 7 district in Indonesia and expecting to expand to more then 20 district on 2027 to achieve 7 million caregivers through care companion program or in Indonesia we called Program Pendampingan Pengasuhan Keluarga.
WHAT YOU WILL DO
We are in search of an experienced nurse who has strong medical knowledge and excellent leadership qualities to respond to user questions on our Remote Engagement Service (RES) platform. RES is a mobile-based messaging service for patients and their caregivers that empowers them towards healthy behaviors. You will play a key role in the development and functioning of RES in Indonesia. See our one-pager on RES service in India here. You will:
Respond to patient questions on our digital platform:
Develop the two-way response system in RES:
WHO WE ARE LOOKING FOR
At Noora Health, we value diversity, equity, and inclusion, and we understand the value of developing a team with different perspectives, educational backgrounds, and life experiences. We prioritize diversity within our team, and we welcome candidates from all gender identities, castes, religious practices, sexual orientations, and abilities – among many others.
We encourage people from all backgrounds to apply for positions at Noora Health.
WHO WE ARE Noora Health’s mission is to improve outcomes and strengthen health systems by equipping family caregivers with the skills they need to care for their loved ones. Founded in 2014, Noora Health turns hospital hallways and waiting rooms into classrooms by tapping into the most compassionate resources available for the patient’s care: their own family. With the support of six state governments in India, the Government of Bangladesh, and Government of Indonesia, Noora Health has trained more than 10.6 million caregivers across 10 thousand+ facilities. In a cohort of patients, the program reduced post-surgical cardiac complications by 71%, maternal complications by 12%, newborn complications by 16%, and newborn readmissions by 56%. Noora Health was honoured as a TED 2022 Audacious Project Grantee and recipient of the 2022 Skoll Foundation Award for Social Innovation. Featuring Edith Elliott and Shahed Alam, our Co-Founders and Co-CEOs, Noora Health’s mission took the spotlight at the main stage of TED 2022. Explore a range of opportunities across Noora Health and our partners. Don’t see a role that’s perfect for you? Reach out to [email protected] with your résumé.
Understand the required skills and qualifications, anticipate the questions you may be asked, and study well-prepared answers using our sample responses.
Customer Service Q&A's