We’re hiring a Licensing Team Lead to assist with Licensing team oversight and support the workflows that power how we license our national clinician workforce.
The Licensing Team Lead will play a key role in supporting the Licensing Manager by providing day-to-day oversight of Licensing Specialists, ensuring high-quality, compliant, and timely processing of provider licensure applications for Physicians, PMHNPs, and Therapists. This role combines hands-on licensing work with leadership responsibilities, including quality assurance audits, workflow support, and team guidance.
About Talkiatry:
Talkiatry transforms psychiatry with accessible, human, and responsible care. We’re a national mental health practice co-founded by a patient and a triple-board-certified psychiatrist to solve the problems both groups face in accessing and providing the highest quality treatment.
60% of adults in the U.S. with a diagnosable mental illness go untreated every year because care is inaccessible, while 45% of clinicians are out of network with insurers because reimbursement rates are low and paperwork is unduly burdensome. With innovative technology and a human-centered philosophy, we provide patients with the care they need—and allow psychiatrists to focus on why they got into medicine.
You will:
Team Leadership & Oversight
Provide functional oversight and daily support to Licensing Specialists, including workload coordination and prioritization
Serve as an escalation point for complex licensing issues and state regulatory questions
Support onboarding and training of new Licensing Specialists, reinforcing best practices and standard workflows
Act as a resource and mentor to team members, promoting accuracy, accountability, and professional development
Licensing Operations
Process and manage provider license applications and verifications across multiple states for Physicians, PMHNPs and Therapists
Ensure licensing workflows align with applicable state regulations, telehealth requirements, and internal policies.
Maintain accurate and complete documentation in licensing systems and provider files
Quality Assurance & Compliance
Assist Manager with weekly quality assurance audits of licensing files to ensure accuracy, completeness, and regulatory compliance
Identify trends, errors, or process gaps and recommend corrective actions or process improvements
Partner with the Licensing Manager to develop, refine, and maintain QA standards, audit tools, and SOPs
Collaboration & Reporting
Support the Licensing Manager with reporting, metrics tracking, and operational insights
Collaborate cross-functionally with Credentialing, Enrollment, Clinical Operations, Compliance, and HR as needed
Assist in developing and implementing process improvements to support scale and efficiency
You have:
3+ years of provider licensing experience, preferably in healthcare, behavioral health, or telehealth
Demonstrated knowledge of multi-state provider licensing requirements for Physicians, PMHNPs and Therapists
Demonstrated knowledge of DEA and CSR/CDS licensing requirements
Direct experience with licensing platforms such as Verifiable, Medallion, or similar tools.
Experience reviewing work for quality and compliance
Strong attention to detail and organizational skills
Ability to manage competing priorities in a fast-paced, high-volume environment
Preferred Qualifications
Prior experience in a team lead, senior specialist, or informal supervisory role
Experience with psychiatric or behavioral health provider licensing
Familiarity with credentialing and regulatory standards (e.g., NCQA, URAC)
Experience working in a telehealth or remote-first organization
Why Talkiatry:
Top-notch team: we're a diverse, experienced group motivated to make a difference in mental health care
Collaborative environment: be part of building something from the ground up at a fast-paced startup
Excellent benefits: medical, dental, vision, effective day 1 of employment, 401K with match, generous PTO plus paid holidays, paid parental leave, and more!
Grow your career with us: hone your skills and build new ones with our Learning team as Talkiatry expands
It all comes back to care: we’re a mental health company, and we put our team’s well-being first
Talkiatry participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. only after a job offer is accepted and Form I-9 is completed. For more information on E-Verify, please visit the following:
EVerify Participation &
IER Right to Work.
At Talkiatry, we are an equal opportunity employer committed to a diverse, inclusive, and equitable workplace and candidate experience. We strive to create an environment where everyone has a sense of belonging and purpose, and where we learn from the unique experiences of those around us.
We encourage all qualified candidates to apply regardless of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender, gender identity or expression, pregnancy or caregiver status, veteran status, or any other legally protected status.
