Medical Billing Specialist | US Healthcare Insurance | Get a 21K Signing

Mandaluyong , Philippines
full-time

AI overview

Join a dynamic team focused on employee satisfaction and work-life balance while handling essential medical billing tasks in a culture that values continuous learning.

ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced Medical Billing Specialist to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!


Account specific roles & responsibilities:

  • Work with the census team to review and process patient admissions
  • Create required facility forms, including 3559s and IVFs
  • Review online insurance queries to verify patient benefits and eligibility
  • Obtain and print eligibility information from insurance portals
  • Contact insurance companies to request proof of coverage when needed
  • Confirm that insurance information in the portal is accurate and appropriate
  • Obtain and document reference numbers for all insurance verification calls

Requirements

  • 6 months - 1 year BPO experience in a US Healthcare account
  • Good working knowledge with medical billing / Census
  • Familiar with US Healthcare Insurance (Medicare, Medicaid)
  • Excellent verbal & written English skills 
  • Ability to display empathy and patience in addressing customer concerns 
  • Strong problem-solving skills 
  • Adaptability to a changing work environment  
  • Ability to remain calm under pressure 
  • Proficiency in using computer systems & relevant software 
  • Willing to work onsite in Mandaluyong
  • Amenable working night shift

 

Benefits

What can we offer you?

  • Competitive salary and benefits
  • Health Insurance with free dependents*
  • 10%-night differential
  • Attendance Bonus
  • Paid time off
  • Convertible to cash leave credits
  • Performance Appraisal
  • Work-life balance
  • A focus on growing your career path with us
  • We encourage you to follow your passions and learn new skills

Our commitment to you

  • Strong culture and values-driven leadership
  • We create opportunities for you to learn and grow at any stage of your career
  • Continuous learning and innovation
  • We foster an all inclusive environment where everyone thrives

Perks & Benefits Extracted with AI

  • Health Insurance: Health Insurance with free dependents*
  • Other Benefit: Convertible to cash leave credits
  • Paid Time Off: Paid time off

ISTA Solutions is home to rockstar professionals who aim to be engaged in defining and building an employee centric culture, focused on long term success, work-life balance, and life-long learnings. From the industries we support, to the functions we perform, ISTA has structured ourselves differently from other outsourcing companies; effectively setting ourselves apart from the rest of the pack. If you are looking for something new and something different, where you are engaged not only in your own success but in defining and building the culture you want to belong in, you've come to the right place.

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