MEDICAL ADMINISTRATIVE ASSISTANT I - ARTHRITIS PROGRAM

Union: Non-Union
Number of vacancies:  1 
New or Replacement Position: Replacement
Site: Toronto Western Hospital
Department:  Arthritis Clinics
Reports to:  Clinical Manager
Salary Range:  $23.14/hr to $28.92/hr
Hours: 18.75 hours per week
Shifts: Monday, Thursday, Friday
Status: Temporary, part-time (1 year)
Closing Date: January 8, 2026

Position Summary 
The Schroeder Arthritis Institute is the largest multidisciplinary arthritis hub in Canada, integrating medical, surgical and basic science aspects of Hand, Orthopedics, Osteoporosis and Rheumatology with the goal of making a global impact in discovery, learning and patient care. The Orthopaedics Program within the Schroeder Arthritis Institute is a leader in developing and implementing innovative models of care. We are advancing integrated Arthritis Care for the future to improve patient and essential care partner experience and outcomes throughout their care journey.

Duties 

• The Administrative Assistant I will be working within our Division of Orthopaedics Rapid Access Clinic administrative team.
• The successful candidate will utilize knowledge of general and medical terminology and exercises  judgment or decision-making to provide secretarial and clerical services, in support of professional/medical personnel, including:  
• referral management and data entry, providing word processing/typing services for assigned personnel; performing reception responsibilities.
• maintaining written and/or electronic calendar/schedules; administering and monitoring billing procedures and budgeting records.
• providing support with small and/or informal meetings/events; maintaining and modifying confidential medical electronic/paper filing/retrieval methods, systems, and/or formats; providing functional supervision or orientation to new clerical staff.
• ensuring the efficient operation of the office; performing other related clerical activities; performing cross-functional responsibilities, as assigned; performing other duties consistent with the job classification, as required.
   

• Completion of Grade XII or recognized equivalent
• Completion of recognized medical office administration program at the diploma level or equivalent (preferred)
• Completion of a medical terminology course (preferred)
• One (1) year related medical administrative support experience
• Previous on-the-job computer/word-processing, database and spreadsheet software experience, in a Microsoft Office Environment preferred
• OHIP billing knowledge an asset
• Very good command of medical terminology
• Very good interpersonal and customer service skills
• Good organization and time management skills
• Good verbal and written communication skills
• Ability to work well under pressure
• Ability to use good judgment in assessing difficult situations
• Ability to work independently and as a team player
• Experience working in a health care environment preferred
• Experience working in a teaching hospital environment preferred
• Knowledge of general office practices, procedures and standards

In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.

• Competitive offer packages
• Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/)
• Close access to Transit and UHN shuttle service
• A flexible work environment
• Opportunities for development and promotions within a large organization
• Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)

Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.

All applications must be submitted before the posting close date.

UHN uses email to communicate with selected candidates.  Please ensure you check your email regularly.

Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.

UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.

We thank all applicants for their interest, however, only those selected for further consideration will be contacted.