Medical Accounts Receivable Administrator - EST Working Hours (Remote)

AI overview

Review aging reports and collaborate with U.S. billing teams while ensuring compliance with protocols in a fully remote role.

ISTA Personnel Solutions South Africa is a global BPO company, partnering with a U.S.-based healthcare administration client. We are seeking a detail-oriented, tech-savvy Medical Accounts Receivable Agent to support our client.

The primary responsibility of this role is to review and reconcile aging reports, post payments, adjustments, and write-offs, and follow up on outstanding balances. You will collaborate with U.S.-based billing and operations teams to ensure accurate record-keeping and compliance with client protocols.

PLEASE NOTE:

Working Hours: This role requires you to work EST hours, Monday – Friday, 9 AM – 6 PM EST (16:00pm – 01:00am South African time; subject to change depending on daylight savings).
Internet Requirements: A fixed fibre line with a minimum speed of 25 Mbps (upload & download) and the ability to support a wired Ethernet connection is mandatory. Applicants without a fixed fibre line cannot be considered.
Power Backup: A reliable power backup solution is required to manage load shedding and power outages. Applicants without a power backup cannot be considered.
Work Environment: This is a fully remote working role.
Public Holidays: You will be required to work on all South African public holidays (compensated as per BCEA).

What You’ll Do:

Review and reconcile aging reports to identify outstanding balances.
Post payments, adjustments, and write-offs accurately and on time.
Follow up on coinsurance balances and assist with collections.
Maintain accurate records and ensure compliance with client protocols.
Collaborate with U.S.-based billing and operations teams.

Requirements

Experience in Accounts Receivable, Medical Billing, or Payment Posting.
Strong Excel skills and proficiency in Microsoft 365.
Medicaid or insurance knowledge is an advantage.
Confident decision-maker with strong attention to detail.
Management or supervisory experience is a plus.

If you are not contacted within 14 working days, please consider your application unsuccessful.