Media Technologies Engineer

POST-PRODUCTION INFRASTRUCTURE

Monitor system health and availability in a 24/7 post-production environment and respond to incidents.

Support Elements and Dell PowerScale shared storage, including permissions, performance tuning, and client connectivity.

Provide connectivity support for editing workstations, edit bays, and finishing suites (Windows and macOS).

Support media asset management, including content indexing, search, and retrieval workflows.

Support recording, ingest, transcoding, proxy generation, and media delivery tools and services.

Maintain archive and backup workflows, including restoration, retention management, and overall media lifecycle management.

POST-PRODUCTION WORKFLOW SUPPORT

Support the Media Technologies Manager in collaborating with editors, producers, and finishing teams to define and maintain day-to-day workflows.

Troubleshoot issues with non-linear editing (NLE) applications—especially Adobe Premiere, Avid Media Composer, and DaVinci Resolve—as well as related integration points (including storage, MAM, transcoding, and review systems).

Help optimize workflows for content handoff among field, post-production, and distribution teams.

Provide end-user training and guidance on post-production systems and best practices.

Offer direct technical support and collaboration to the Director of Post-Production and the post-production team to meet delivery deadlines and workflow requirements.

Drive continuous improvements in system reliability, performance, and user experience.

Provide event and on-location support for production workstations, end users, and recording workflows as needed.

Stay current with post-production technology trends and standards and share relevant insights with the team.

Assist in evaluating new tools and vendors, including performing basic testing and gathering stakeholder feedback.

IT INFRASTRUCTURE

Experienced in troubleshooting and configuring Linux, Windows, and macOS systems.

Skilled in deploying, patching, and managing workstations and servers (both physical and virtual) using client management tools.

Proficient in troubleshooting and configuring network services and devices (with a preference for Cisco) that support media workflows.

Collaborates with enterprise support partners to define, implement, and maintain standards.

Maintains on-premises and remote data center racks, cabling, and media technology equipment.

Committed to continually enhancing digital security across post-production infrastructure and workflows.

WAYS OF WORKING

Work collaboratively across functions with stakeholders in post-production, production, and IT.

Provide regular updates and escalate risks, incidents, and decision points to the Media Technologies Manager as needed.

Experience with ticketing systems and Agile/SCRUM methodologies is a plus.

Communicate directly with end users to diagnose issues, set expectations, and provide status updates.

Able to work effectively both as part of a team and independently as a self-starter.

Strong understanding of production and post-production workflows, frame rates, codecs, and common media file formats

Extensive experience with creative workstation and server hardware in both physical and virtual environments

5+ years of experience with IT infrastructure, including networking, servers, storage, and backup solutions

5+ years of experience administering and troubleshooting Linux, macOS, and Windows, including deployment/imaging and endpoint management tools

Solid understanding of network topology and network troubleshooting (Cisco experience preferred)

Experience with virtualization platforms (preferably Dell VxRail/VMware) and data center infrastructure

Experience working with cloud services and environments, including cloud storage and compute resources

Scripting and automation experience is an advantage

Working knowledge of IT Service Management processes, including Incident, Problem, and Change management

Demonstrated ability to collaborate across teams in a global organization and to adhere to shared standards

Strong communication, documentation, and customer support skills, with an approachable, team-oriented mindset

Strong analytical, organizational, and prioritization skills

Willingness to work outside core business hours when necessary

Bachelor’s degree or equivalent relevant professional experience

This position is open to U.S. citizens, U.S. permanent residents, or individuals who are currently authorized to work in the United States on a valid visa.
The base salary range for this position is $112,000 - 168,000 + cash incentives. Actual salary offers may vary based on work experience. The base pay range is subject to change and may be modified.
Our current Benefits include:
Comprehensive Medical, Dental and Vision Plans, 401k Match, Family Leave, PTO & Paid Holiday Schedule, Pet, Legal, and Life Insurance, Tuition Reimbursement (Benefits listed may vary depending on the nature of your employment and/or work location)

Red Bull North America, Inc. is an Equal Opportunity Employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, veteran status, age, or any other classification protected by Federal, state, or local law. We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.