MDR Enhanced Threat Analyst 2 (Romania)

About Us Sophos is a cybersecurity leader defending 600,000 organizations globally with an AI-driven platform and expert-led services. Sophos meets organizations wherever they are in their security maturity and grows with them to defeat cyberattacks. Its solutions combine machine learning, automation, and real-time threat intelligence with frontline human expertise from Sophos X-Ops to deliver advanced, 24/7 threat monitoring, detection, and response.   Sophos offers industry-leading managed detection and response (MDR) alongside a comprehensive portfolio of cybersecurity technologies — including endpoint, network, email, and cloud security, extended detection and response (XDR), identity threat detection and response (ITDR), and next-gen SIEM. Together with expert advisory services, these capabilities help organizations proactively reduce risk and respond faster, with the visibility and scalability needed to stay ahead of evolving threats.   Sophos goes to market with a global partner ecosystem, including Managed Service Providers (MSPs), Managed Security Service Providers (MSSPs), resellers and distributors, marketplace integrations, and cyber risk partners, giving organizations the flexibility to choose trusted relationships when securing their business. Sophos is headquartered in Oxford, U.K. More information is available at www.sophos.com. Role Summary As a MDR Enhanced Threat Analyst, your primary role will be to perform security threat analysis of various malware and web attacks, tuning a customer wide event stream consisting of events from all major security platforms and working with customers to remediate security related issues based on operational needs. What You Will Do

Review security-related events via cases and assess their risk and validity based on available telemetry from network, endpoint, and global threat intelligence information to provide customers with concise, detailed, and well-written incident reports, root causes identification, and remediation recommendations

Provide customers with understandable context around their security environment and threats

Interface with customers to address their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its value

Work with customer and internal Sophos incident response teams to resolve ongoing intrusions, malware outbreaks, and other security incidents

Use the Sophos platform to proactivity hunt for and investigate activity within the customer environment

Review security-related events via investigations and assess their risk and validity based on available telemetry from network, endpoint, and global threat intelligence information to provide customers with concise, detailed, and well-written incident reports, root causes identification, and remediation recommendations

Provide customers with understandable context around their security environment and threats

Interface with customers to address their issues, concerns, and questions, and drive to satisfactory closure any issues that impact the service and its value

Work with customer and internal Sophos incident response teams to resolve ongoing intrusions, malware outbreaks, and other security incidents

What You Will Bring

At least 3 years of experience working in a SOC environment or computer security team in an IT environment

Endpoint and network security experience required; IDS, IPS, EDR, ATP, Malware defenses and monitoring experience

Experience with threat hunting

Experience administering and supporting Windows and Unix bases Operating Systems, including both workstations and servers

Knowledge of common adversary tactics and techniques, e.g., obfuscation, persistence, defense evasion, etc.

Fundamental understanding of network traffic analysis including TCP/IP, routing, switching, protocols, etc.

Strong understanding of Windows event log analysis

Experience with basic Python scripts (reading and understanding)

Working knowledge of incident response procedures

Excellent troubleshooting and analytical thinking skills

Must be able to thrive within a team environment as well as on an individual basis

Customer service-oriented with strong documentation and communication skills

Passion for all things information technology and information security

Natural curiosity and ability to learn new skills quickly

Ability to think outside the box

Innovative mindset and driven to contribute to a team providing a best-in-class cybersecurity service

Bachelors in Information Technology, Computer Science or a related field; or relevant commensurate work experience

Willingness to participate in rotating weekend and holiday coverage (our MDR service is 24x7x365)