The Marketing Operations Manager is the senior offshore lead responsible for owning day-to-day execution, quality control, and reporting across all marketing operations. This role serves as the primary liaison to US-based Marketing Program Managers and ensures consistency, performance, and scalability across multiple brands.
Key Responsibilities
Own end-to-end marketing operations execution across HubSpot Marketing Hub, CRM, and Service Hub
Translate strategy and direction from US-based stakeholders into clear, executable plans
Oversee campaign setup, workflows, automations, and reporting
Perform quality assurance on all workflows, campaigns, dashboards, and automations prior to launch
Manage campaign calendars across multiple companies or brands
Ensure data accuracy, list health, and deliverability best practices
Build and maintain HubSpot dashboards, including funnel, attribution, ROI, and lifecycle metrics
Document workflows, processes, and standard operating procedures (SOPs)
Manage, coach, and mentor offshore team members
Provide weekly and monthly performance reports and actionable insights
Required Skills & Experience
5+ years in Marketing Operations or HubSpot-focused roles
Advanced HubSpot Marketing Hub & CRM experience
Strong understanding of lifecycle marketing and automation
Experience supporting multiple brands or business units
Strong QA, documentation, and reporting discipline
Excellent communication skills with North American stakeholders
Preferred Qualifications
HubSpot certifications
Experience managing offshore or distributed teams
About 1840 & Company
1840 & Company is a global leader in Business Process Outsourcing (BPO) and remote talent solutions, dedicated to propelling businesses forward through our comprehensive suite of services. We specialize in connecting companies with world-class freelance professionals and delivering top-tier outsourcing services, across over 150 countries worldwide.
Our mission is to empower growth for forward-thinking businesses, seamlessly bridging any skill or resource gaps with our expertly vetted talent pool. We firmly believe in fostering an environment where exceptional individuals can achieve an optimal work-life balance, working remotely from any location, while maximizing their professional growth and earning potential.
We are headquartered in Overland Park, KS, USA with service delivery facilities in the Philippines, India, Ukraine, South Africa and Argentina. We invite you to explore the opportunities we offer and consider joining our exclusive network of global freelance talent. Visit www.1840andco.com to learn more about us. To explore a wealth of career opportunities and find a role that suits your unique skills and aspirations, please visit our dedicated jobs portal at jobs.1840andco.com.
