As Marketing Operations Manager, you will architect and operate systems that power healthcare marketing, optimize processes, and leverage analytics to drive measurable impact across campaigns.
About EliseAI
At EliseAI, we're improving the industries that matter most: housing and healthcare. Everyone needs a place to live and access to quality healthcare, yet both are often harder to secure than they should be.
By integrating AI agents deeply into existing workflows, we make them more efficient, reduce costs, and improve the experience for everyone.
Housing: We simplify how renters tour apartments, sign leases, submit maintenance requests, and stay connected with their property team—bringing everything they need for their home into one place.
Healthcare: We make it easy to schedule appointments, complete intake forms, and we help patients communicate with providers, so everyone can focus on health instead of paperwork.
With EliseAI, organizations reduce manual work, improve accessibility, and deliver a seamless experience across essential services. We recently raised a $250 million Series E round led by Andreessen Horowitz to accelerate this mission.
About The Role
As Marketing Operations Manager, you’ll be the architect and operator of the systems, processes, and insights that power our healthcare marketing engine. You’ll take ownership of our MarTech stack, ensure data integrity across systems, and deliver the reporting and analytics that enable our team to scale efficiently in a highly regulated, patient-focused environment.
You won’t just keep the trains running—you’ll help design the track. This is a high-visibility, high-impact role where you’ll partner with Demand Generation, Product Marketing, Sales, and RevOps to drive pipeline growth across healthcare providers and operators, improve conversion rates, and ensure every marketing dollar delivers measurable impact.
Key Responsibilities
Administer, optimize, and expand our marketing automation platform (HubSpot) and its Salesforce integration to enable seamless, compliant execution
Build and refine scoring, routing, and enrichment processes that ensure sales teams receive high-quality, relevant leads across healthcare segments
Create and maintain real-time dashboards and campaign performance reports that provide clear visibility into what’s driving engagement and pipeline in healthcare markets
Implement and manage attribution models that give full visibility into marketing’s impact on pipeline and revenue
Ensure data governance and hygiene best practices, with attention to privacy and compliance considerations (e.g., HIPAA where applicable)
Document and standardize workflows so campaigns launch faster, cleaner, and with less friction
Support ABM and demand generation programs with advanced segmentation, targeting, and personalization tailored to healthcare audiences
Partner closely with Sales, RevOps, and Product Marketing to align on KPIs, messaging, and measurement across healthcare customer journeys
Attract top-tier talent to join our driven team
Move at rocket speed, build something massive.
We’re scaling fast, solving real client problems with precision and ambition. Here, you own your impact; full autonomy, no micromanagement, no fluff.
We hire the best, expect the best, and give you the masterclass of your career. It’s hard, it’s intense, and it’s the most rewarding work you’ll ever do. If you’re hungry, driven, and ready to build something massive, climb aboard.
Requirements
4+ years of marketing operations, revenue operations, or similar experience in a fast-paced B2B SaaS environment (healthcare experience is a strong plus)
Hands-on expertise with HubSpot (or similar marketing automation) and Salesforce CRM
Strong understanding of demand generation, ABM, and full-funnel digital marketing best practices
Experience working with complex buyer journeys (healthcare or other regulated industries preferred)
Proven experience managing lead scoring, attribution, and campaign tracking at scale
Familiarity with data privacy, governance, and compliance considerations in marketing (e.g., HIPAA, consent management) is a plus
Proficiency in analytics and visualization tools (starting with Excel, expanding to BI tools over time)
Highly detail-oriented with a strong focus on process improvement, data accuracy, and operational efficiency
Excellent communicator who thrives in cross-functional environments
Willingness to work in person at our office 4–5 days a week
Why Join
Growth and impact. It’s not often that you can get in on the ground floor of a funded (unicorn!) startup that’s scaling so fast. That means that instead of following a playbook, you’ll be writing it. Every single day you will be challenged to identify how we can scale and execute on it. You’ll learn what works when you succeed and what doesn’t when you fail. Either way, the rest of the team will be here to support you.
Benefits
In addition to the growth and impact you’ll have at EliseAI, we offer competitive salaries along with the following benefits:
Equity in the company
Medical, Dental and Vision premiums covered at 100%
Fully paid parental leave
Commuter benefits
401k benefits
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Unlimited vacation and paid holidays
We'll cover relocation packages and make the move exciting, not painful!
Job Compensation Range
The salary range for this role is $130,000 - $170,000. EliseAI offers a competitive total rewards package which includes base salary, equity, and a comprehensive benefits & perks package. Exact compensation is determined based on a number of factors including experience, skill level, location and qualifications which are assessed during the interview process. Additional details about total compensation and benefits will be provided by our Recruiting Team during the hiring process.
EliseAI provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Please note that employment with EliseAI is on an "at-will" basis, which means that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
If you need assistance and/or a reasonable accommodation in the application or recruiting process due to a disability, please contact us at [email protected]
Equity Compensation
Equity in the company
All meals covered in office
A collaborative in-office environment with an open floor plan, fully stocked kitchen, and all meals covered in the office
Health Insurance
Medical, Dental and Vision premiums covered at 100%
Relocation assistance
We'll cover relocation packages and make the move exciting, not painful!
Paid Parental Leave
Fully paid parental leave
Paid Time Off
Unlimited vacation and paid holidays
Wellness Stipend
Fitness & home services stipend to cover part of your expenses so you can focus on what matters
EliseAI builds a powerful conversational AI platform specifically for the multifamily housing and healthcare sectors, streamlining customer service processes and enhancing operational efficiency. By seamlessly embedding AI agents into existing workflows, we reduce costs and elevate the overall experience for both businesses and their clients.
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Marketing Operations Manager Q&A's