Marketing Manager - Patient Acquisition, Reactivation & Growth

What You'll Own

Organic SEO & Local Search Dominance

  • Build and execute comprehensive SEO strategies for healthcare organizations — technical SEO, on-page optimization, local SEO (Google Business Profile), and content strategy
  • Drive "near me" and condition-specific search visibility so our customers' practices rank #1 when patients are actively looking for care
  • Develop SEO playbooks and best practices tailored to multi-location health systems and specialty practices
  • Conduct competitive audits, keyword research, and content gap analyses to identify high-intent patient acquisition opportunities
  • Monitor and report on organic traffic, keyword rankings, domain authority, and patient conversion from organic channels

Paid Media & Performance Marketing (PPC)

  • Architect and manage Google Ads, Meta, and programmatic campaigns focused on patient acquisition with measurable cost-per-patient-acquired metrics
  • Build sophisticated audience targeting strategies — geo-targeting, condition-based targeting, retargeting dormant patients, and lookalike modeling
  • Optimize landing pages, ad creative, and conversion funnels to maximize patient capture rates while minimizing cost per acquisition
  • Manage campaign budgets and deliver transparent ROAS reporting to healthcare customers on a monthly and quarterly basis
  • A/B test ad copy, creative, landing pages, and bidding strategies to continuously improve performance

Patient Journey Optimization & Reactivation

  • Design and deploy multi-channel patient reactivation campaigns (email, SMS, voice AI) to re-engage dormant populations across our customers' panels
  • Map and optimize the end-to-end digital patient journey — from awareness through scheduling, pre-visit, arrival, and post-visit follow-up
  • Leverage Steer Health's AI platform (Luna AI, FastTrackCare) to create personalized, automated patient outreach at scale
  • Analyze patient behavior data to identify drop-off points and implement conversion rate optimization strategies
  • Build segmentation strategies based on patient demographics, visit history, risk scores, and engagement patterns

Customer-Facing Strategy & Delivery

  • Serve as the marketing strategist for Steer Health's enterprise customers — presenting campaign strategies, performance reviews, and growth recommendations directly to C-suite and marketing leaders at health systems
  • Develop customized marketing playbooks for each customer based on their market, patient demographics, competitive landscape, and growth goals
  • Translate complex analytics into clear, compelling narratives that demonstrate value and ROI to healthcare executives
  • Collaborate cross-functionally with Customer Success, Product, and Implementation teams to ensure marketing strategies align with platform capabilities

Requirements

Must-Have

  • 5+ years in digital marketing with deep, hands-on expertise in SEO (technical + local), PPC (Google Ads, Meta Ads), and patient/customer journey optimization
  • Proven track record of driving measurable patient acquisition or lead generation results for healthcare organizations or multi-location businesses
  • Strong command of analytics platforms: Google Analytics 4, Google Search Console, SEMrush/Ahrefs, Google Ads Manager, Meta Business Suite
  • Experience managing marketing budgets of up to $100K+/month across paid channels with clear ROAS accountability
  • Exceptional communication skills — comfortable presenting strategies and results to VP/C-suite healthcare executives
  • Data-obsessed mindset: you make decisions based on metrics, not gut feelings, and you can build dashboards that tell the story

Nice-to-Have (Strong Preference)

  • Agency experience managing multiple client accounts simultaneously — you thrive in fast-paced, multi-stakeholder environments and know how to deliver great value across a portfolio of customers
  • Healthcare marketing experience (hospitals, health systems, medical groups, urgent care, or specialty practices)
  • Experience with marketing automation platforms, CRM systems, and patient engagement tools
  • Familiarity with HIPAA-compliant marketing practices and healthcare consumer behavior
  • Experience with AI-powered marketing tools and comfort working with emerging technology



    Why Us?

  • AI-Native Platform — Work with cutting-edge voice AI, patient journey automation, and deep EHR integrations
  • Massive Impact — Your campaigns will directly help millions of patients access the care they need, when they need it
  • Prestigious Customers — Partner with top-tier health systems and medical groups across the country
  • Career-Defining Role — Shape the growth marketing function at a Series A healthcare AI company with category-defining potential

Benefits

Competitive base salary + performance bonuses tied to patient acquisition metrics

Equity participation

Comprehensive benefits (health, dental, vision)

Flexible remote-first work environment

Clear growth path to Director/VP of Growth Marketing as the company scales

Steer Health is on a mission to modernize patient experience with its user-friendly healthcare telemedicine enterprise that empowers healthcare providers to deliver personalized patient care in real-time resulting in new practice revenues, enhanced staff efficiencies, and higher levels of patient satisfaction.. Our company was founded in an unusual way; with customers and revenue from the beginning! Our growth is already ahead of some of the most successful software start-ups, and we don’t plan on slowing down.We believe our opportunity is huge. Every Medical group and hospital in the world suffers from patient engagement problems. Traditional EHR products approach the problem with old solutions that breed inefficiency and ultimately can’t help hospital and practice admins to deliver care to patients in a secure manner.Steer Health provides a modern solution that addresses these data silo & EHR shortcomings. Steer Health helps healthcare enterprises harness the value of our all-in-one virtual care platform, by adding the patient outreach tools and 24x7 support that meet all virtual care needs. Ultimately, Steer Health helps organizations deliver superior care anywhere resulting in new revenues and enhanced staff productivity.

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