Execute multi-channel marketing campaigns driving pipeline growth and customer engagement while collaborating across teams and leveraging AI tools for improved marketing productivity.
At Higher Logic, engagement happens here. As the industry-leading, human-focused engagement platform we deliver powerful online communities and communication tools to organizations looking to build, retain, and grow their member or customer base. We're obsessed with engagement and, with over 13 years of experience in the industry, we've got it down to a science. We are a global company with offices throughout the US, Canada, and Australia. We serve more than 3,000 customers, representing over 350,000 online communities with over 200 million users across 42 countries worldwide. Our team is a thriving community of authentic people with diverse experiences and perspectives. We are honest and genuine and believe that sharing ideas and feedback openly helps us to be successful. We believe that diversity and empathy bring us #AllTogether to make us stronger. We learn from failure and successes because both help us to grow and learn. We strive to understand the why behind our actions and bring our best selves to work every day.
JOB SUMMARY
Higher Logic is seeking a Marketing Manager to execute marketing campaigns that drive pipeline growth, customer engagement, and cross-sell opportunities within the association market.
This role partners closely with the Product Marketing Director and Senior Customer Growth Manager to implement product launches, lifecycle campaigns, and targeted marketing programs. The Marketing Manager owns the day-to-day execution of campaigns and contributes ideas for improving pipeline performance through experimentation, testing, and data-driven insights.
This is a highly collaborative role that works across Marketing, Sales, Product, and Customer Success to ensure campaigns are delivered effectively and contribute to measurable business outcomes.
Essential Duties and Responsibilities
Campaign Execution
Execute multi-channel marketing campaigns that support product launches, demand generation, and customer growth initiatives. This includes coordinating campaign assets, implementing marketing programs across channels, and ensuring campaigns are delivered on schedule.
Pipeline Growth & Optimization
Continuously evaluate campaign performance and identify opportunities to improve pipeline generation and engagement.
Cross-Functional Collaboration
Partner closely with Product and Customer Marketing as well as other marketing team members to ensure campaigns support go-to-market priorities.
AI-Enabled Marketing
Leverage AI tools to increase marketing productivity, improve campaign execution, and accelerate learning.
Qualifications
Experience Desired
EEO Disclosure
Higher Logic is committed to equal opportunity. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Higher Logic is committed to ensuring that its application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please contact us by emailing [email protected]
Higher Logic builds cloud-based community software that enables organizations to create secure online spaces for connection and engagement. Our platform caters to businesses and associations looking to enhance their member or customer relationships through robust communication tools and community management features. With a global reach to over 3,000 customers and 200 million users, we specialize in creating powerful online environments that foster engagement and collaboration.
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Marketing Manager Q&A's