Marketing/ CRM Support Specialist - (011 - 0574)

Job Role: Marketing/ CRM Support Specialist

Compensation range: $1800 - $2200 AUD / Monthly

Engagement type: Independent Contractor Agreement

Work Schedule: This role is expected to align with the AU business hours (approx. 9 AM - 5 PM, Monday to Friday) for collaboration, but as a contractor, you’ll have flexibility in how you manage your time.

Who We Are: At Hunt St, we help Australian companies hire top remote talent in the Philippines. For this role, you will be engaged directly by the client as an independent contractor. We are not an outsourcing agency. All of our roles are 100% remote so you'll be able to work from home.

Who The Client Is: is Australia’s first high-performance centre of excellence designed exclusively for youth athletes aged 12–19. It brings together elite training, recovery, mindset coaching, and sports science under one roof. The mission is to equip young athletes with the tools, environment, and mentorship they need to excel not only in sport but also in life.

With a holistic approach to development, the programs go beyond physical training, integrating strength and conditioning, recovery, nutrition, mindset coaching, and leadership development. This comprehensive model ensures that every athlete trains smarter, recovers better, and grows into a resilient, well-rounded individual—both on and off the field.

Role Overview: We are seeking a highly organized and tech-savvy Technical Admin / CRM Support Specialist to support the growth of our business through strong administrative execution and CRM management.

This role sits at the intersection of operations, marketing, and technology — supporting workflow management between our MTE App (Everfit platform) and Hapana CRM.

The ideal candidate is not necessarily an expert in every platform but is a strong technical administrator who can confidently manage systems, data, reporting, and backend processes with accuracy and efficiency.

Key Responsibilities: 
CRM & Systems Management

• Manage and maintain Hapana CRM (critical requirement)
• Support data syncing and workflows between the MTE App (Everfit platform) and Hapana
• Maintain accurate member/customer records
• Monitor automations, tagging, segmentation, and CRM hygiene
• Troubleshoot basic CRM/system issues and escalate when needed

Technical Administration

• Perform accurate data entry, database updates, and system clean-ups
• Generate reports using Excel and Microsoft Office tools
• Create dashboards and performance reports for leadership
• Assist with process documentation and workflow improvements

Marketing & Business Support

• Support campaigns inside Meta Business Suite
• Assist with lead tracking, campaign monitoring, and CRM integration
• Ensure lead flow from Meta into Hapana is functioning properly
• Provide backend support for growth initiatives and member communications

Leadership Support

• Execute tasks and projects delegated by senior leaders
• Prioritize multiple requests while maintaining accuracy
• Act as a reliable backend support partner to leadership

Requirements

• Strong experience with Hapana CRM
• Solid understanding of CRM systems and database management
• Proficiency in Microsoft Excel (reporting, formulas, data cleaning)
• Strong knowledge of Microsoft Office Suite
• Confident user of Meta Business Suite
• High attention to detail and data accuracy
• Excellent organizational and time management skills
• Ability to follow direction from multiple senior stakeholders
• Strong written and verbal communication skills

Preferred (Nice to Have)

• Familiarity with Everfit platform
• Experience supporting fitness, membership, or service-based businesses
• Basic understanding of CRM automations and integrations
• Experience supporting growth or marketing operations

Benefits

This is a remote role that will be set up as an independent contractor engagement.

To ensure alignment and transparency, successful candidates will be expected to:

• Disclose any existing ongoing roles or client work
• Reflect this engagement on their LinkedIn profile (clearly marked as “Independent Contractor”)