Our Journey
ShopBack began in 2014 as a late-night spark of inspiration between Henry and Joel — not just to build a Cashback platform, but to reimagine how brands and consumers connect. As former advertisers, they understood the limitations of traditional marketing, and saw an opportunity to deliver more value on both sides. That idea quickly turned into action, and the first prototype was built over a weekend with the other co-founders. Today, ShopBack serves over 50 million users across 13 markets, partners with 20,000+ merchants, and powers over half a million transactions daily. We're building The World’s Most Rewarding Way to Shop — and looking for bold, driven individuals to join us.
What You’ll Do
Campaign Management: Organize and coordinate marketing communications across multiple platforms — including the ShopBack App, Website, and CRM — ensuring message consistency and brand alignment.
Content Creation: Develop engaging and persuasive content to support marketing campaigns and promotional initiatives.
Cross-Functional Collaboration: Partner with channel owners, internal teams, and external stakeholders to deliver integrated marketing programs that align with business objectives.
Asset Management: Schedule and manage onsite assets to ensure optimal visibility for deals secured by the Business Development team
Performance Optimization: Monitor, analyze, and optimize platform assets and website performance; extract actionable insights to improve future campaigns
Issue Resolution: Proactively identify and resolve operational or campaign-related issues to ensure smooth execution
UX/UI Support: Contribute to user experience enhancement projects and other digital initiatives that boost customer engagement and satisfaction
Ad Hoc Projects: Take ownership of additional marketing initiatives as needed to support team objectives.
Essentials to Succeed
Minimum 1 year of experience in marketing.
Proficiency in English and Chinese is required to communicate with stakeholders in the market
Ad Agency experience is preferred
A detail-oriented multitasker who thrives in a fast-paced, collaborative environment
A creative storyteller with a passion for data-driven marketing
An agile problem solver who enjoys optimizing processes and improving outcomes.
ShopBackers' DNA
Grit - We tackle all challenges head-on, working together to solve problems and achieve success.
Hunger - We value hard work, and having relentless drive.
Speed - We move fast and have a bias for action, all to deliver maximum impact.
Impact - We focus on results, always aiming for the best possible outcomes and timelines.
Growth - We embrace a growth mindset, constantly striving to learn, improve, and excel in our roles.
Exclusively for ShopBackers
Career progression paths and opportunities to take on greater challenges that help you realise your ambitions.
Be part of a winning team on a journey to global scale.
Competitive compensation based on your performance.
Candid, open, and collaborative culture where feedback is valued, for everyone to grow and improve every day.
Work-From-Anywhere benefit to enable you to thrive personally and professionally.
ShopBack is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate on the basis of race, color, religion, sexual orientation, national origin, age, disability, genetic information, veteran status, or any other protected status under applicable laws. Join our team and help us make a difference!
We are committed to protecting your data and ensuring fairness in our recruitment process. We may use automated tools, including AI, to help our team screen applications, match candidates to roles, generate interview notes, and review assessments. These tools assist our recruiters and interviewers and they do not make final hiring decisions. If an assessment is part of your process, we may (with your consent) capture screen activity and/or webcam images during the test to help verify test integrity. We do not use AI to infer your emotions or sensitive traits. We process personal data lawfully, securely, and transparently in line with applicable data-protection laws and our commitment to fair employment. You can ask questions or exercise your rights including to request human review or to challenge an outcome by contacting [email protected].
