Market Engineering Manager

Market Engineering Manager

*This is a hybrid position that involves travel, after-hours and weekend work, and on-call availability as required. *

About Townsquare Media Group:

Townsquare is a media, entertainment, and digital marketing solutions company dedicated to serving small and mid-sized markets across the U.S. We own and operate 354 radio stations and more than 400 local websites across 74 markets—including trusted Shreveport stations.

We combine the power of local media with best-in-class digital solutions to help businesses grow—offering everything from broadcast and digital advertising to SEO, web design, and programmatic marketing.

The Market Engineering Manager Opportunity:

Townsquare Media is looking for a Market Engineering Manager to oversee our multi-station broadcast radio facility in the Shreveport market. 

Essential Functions:

Travel & Transportation:

• Maintain a valid driver's license and reliable transportation
• Drive independently to multiple transmitter sites across assigned markets, including remote locations
• Respond to emergency equipment failures on short notice, including after hours and weekends
• Travel between sites safely and efficiently, navigating to locations without assistance

Technical Operations:

• Manage activities for a goal of 100% uptime of station on-air and streaming products
• Inspect, repair, and maintain all broadcast radio station equipment, including transmitters, antennas, satellite downlinks, automation systems, studio equipment, remote equipment, generators, telephone systems, and related equipment
• Install and maintain AoIP and automation systems (Zetta and Wheatstone experience preferred)
• Maintain and troubleshoot AM directional antenna systems
• Maintain EAS systems, logging compliance, and related equipment
• Maintain personal computers, servers, printers, and software; perform updates as needed
• Install and maintain LAN systems
• Ensure compliance with FCC technical rules and perform duties of Chief Operator
• Ensure compliance with all Company Engineering and Information Technology practices

Cognitive & Communication:

• Read and interpret technical documents, safety rules, operating and maintenance instructions, schematics, and procedure manuals
• Follow detailed verbal and written instructions accurately and retain information necessary to complete tasks
• Identify and differentiate between multiple transmitters, equipment components, and site locations
• Diagnose equipment issues and make real-time decisions to restore broadcast operations
• Write routine reports and correspondence
• Speak effectively with programming staff, management, and other employees to achieve operational goals
• Interface with Senior Vice President of Engineering and Senior Vice President, Information Technology, as well as other Corporate Technical Staff to ensure current guidance and best practices are followed.

Safety & Physical Requirements:

• Follow all safety protocols for working with high-voltage equipment and at tower sites
• Maintain situational awareness to prevent falls and injuries
• Climb ladders and work at heights
• Work in varying weather conditions and outdoor environments
• Frequently stand, walk, sit, use hands to finger, handle, or feel, reach with hands and arms, and talk or hear
• Occasionally climb, balance, stoop, kneel, crouch, or crawl
• Frequently lift and/or move up to 10 pounds; occasionally lift and/or move up to 50 pounds
• Maintain close visual acuity to prepare and analyze data and figures, view a computer terminal, read extensively, visually inspect small defects and parts, operate machines, and use measurement devices

Qualifications:

• Technical training school, or two to four years related experience and/or training, or equivalent combination of education and experience (required)
• SBE or computer-related certification helpful but not required
• Familiarity with Microsoft Windows (all versions), Microsoft Office, networking concepts, computer hardware, and wireless/handheld devices
• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists
• Ability to interpret instructions furnished in written, oral, diagram, or schedule form

Work Schedule:

• After-hours and weekend work as required
• On-call availability for emergency response

Disclaimer:

This job description should not be construed to imply that these requirements are the exclusive standards of the position. The incumbent will follow any other instructions and perform any other related duties as may be required by the supervisor. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Benefits:

• 3 weeks of PTO (+ 9 paid holidays)
• Medical, Dental, and Vision Insurance
• 401(k) Retirement Plan
• Casual, high-energy work environment
• Opportunity for upward mobility
• Company provided laptop
• Competitive salary + bonus program
• Company discounts
• Pet Insurance
• Time off for volunteering
• And much more…

About Us:

Townsquare is a community-focused digital media, digital marketing solutions and radio company focused outside the Top 50 markets in the U.S. Our assets include Townsquare Interactive, a digital marketing services subscription business providing web sites, search engine optimization, social platforms and online reputation management for approximately 21,900 SMBs; Townsquare IGNITE, a proprietary digital programmatic advertising technology with an in-house demand and data management platform; and Townsquare Media, our portfolio of 357 local terrestrial radio stations in 74 cities with corresponding local news and entertainment websites and apps including legendary brands such as WYRK.com, WJON.com, and NJ101.5.com, along with a network of national music brands including XXLmag.com, TasteofCountry.com, UltimateClassicRock.com and Loudwire.com.

TOWNSQUARE MEDIA BROADCASTING, LLC MAINTAINS A DRUG-FREE WORKPLACE AND IS AN EQUAL EMPLOYMENT OPPORTUNITY EMPLOYER. APPLICANTS MUST BE ELIGIBLE TO WORK IN THE U.S.       

Townsquare Media provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Townsquare Media complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Townsquare Media expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Townsquare Media’s employees to perform their job duties may result in discipline up to and including discharge.