Test end-to-end business processes through the Salesforce interface for a new greenfield CRM project alongside an existing system.
Info
start: ASAP
seniority: medior L2 - senior L2
project: greenfield Salesforce CRM system development for several brands, in parallel
goal: in addition to the new one, there is also an existing CRM system that cannot be replaced for business reasons; the two systems have to work side by side, and integrations are also created between them
role: this isn't a classic Backend or Functional Testing, but the expectation is to test a complete end-to-end business process, through the Salesforce interface, in an integration environment
remote: first week mostly in office, after that full-remote
Task
GUI testing
QA tasks strongly steeped in business
interpreting Salesforce-related queries
Requirement
understand business processes from sales to billing, product structure and its properties and how they appear in the system
