Manual QA Engineer, Banking App

AI overview

Play a key role in transforming a well-established bank into a mobile-first lifestyle ecosystem while ensuring high-quality mobile application performance through thorough manual testing.

Join the best bank to work for in Bulgaria*

Who we are:
Do you want to join a well-established bank with a start-up culture? No, we’re not joking!


We, at tbi, have been one the most profitable banks for years and we are growing at a fast pace. We’re a bank with a long history of success that operates as a start-up and we’re always on the lookout for new opportunities to grow our business. How do we do that?

It's all about our people. Our team is made up of brave, passionate and caring people who don’t just want to follow the same path – we want to transform into mobile-first, state-of-the-art lifestyle ecosystem. Our colleagues love working here – 80% of them would recommend tbi as an employer to their friends and family. Our people are engaged in challenging and meaningful work, inspired to grow their potential and career, encouraged to learn and empowered to take decisions. That’s not corporate babble, it’s what our people say.


Do you want to play a key role in our unique success story?

If so, we're looking for a Manual QA Engineer to join our team on the journey to success!


What You’ll do:

  • Develop, execute, and maintain detailed manual test plans, test cases, and test scenarios based on business requirements and user stories

  • Perform thorough manual testing of mobile applications to ensure functionality, usability, reliability, and basic performance expectations are met

  • Test applications across iOS and Android platforms, covering different devices, screen sizes, OS versions, and configurations

  • Identify, document, and track defects with clear severity, priority, and supporting evidence (logs, screenshots, videos)

  • Collaborate closely with iOS, Android, middleware developers, technical BA, and Product Owner to clarify requirements and verify fixes

  • Conduct regression testing to ensure new releases and updates do not introduce unexpected issues

  • Validate API request and response behavior, including data accuracy, error handling, and performance at a functional level

  • Evaluate overall user experience (UX) and provide actionable feedback to improve usability and consistency

  • Actively participate in Agile ceremonies such as sprint planning, daily stand-ups, refinements, and sprint reviews

  • Prepare and maintain accurate QA documentation, including test plans, test cases, test results, and release sign-offs

  • Ensure compliance with regulatory, security, and data protection standards, including banking secrecy and internal policies

  • Stay up to date with manual QA best practices, mobile testing tools, and industry trends


Requirements

What you’ll need to succeed:

  • Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent practical experience

  • 3+ years of experience in manual or functional QA testing, preferably on mobile applications

  • Strong experience in writing and executing manual test cases and test scenarios

  • Hands-on experience with API testing (request/response validation, status codes, payload checks)

  • Solid understanding of cross-platform and cross-device testing for iOS and Android

  • Experience using bug tracking and test management tools such as JIRA, Confluence or similar

  • Familiarity with Agile/Scrum methodologies and working in cross-functional teams

  • Experience in fintech or banking applications is a strong plus, including exposure to regulatory or compliance-driven environments

  • Good understanding of security, data privacy, and compliance requirements in financial applications

  • Excellent English communication skills, both written and spoken

  • Strong analytical and problem-solving skills with high attention to detail

  • Proactive, self-motivated mindset with a focus on quality and continuous improvement


What we offer:

  • Seize the opportunity to grow your career

  • Engage in exciting and meaningful work

  • Get recognition for your work and attitude

  • Become part of a large, friendly and supportive team with 16+ nationalities

  • Get additional private health insurance

Visit our Career Page to learn more about what makes us different.

If this sounds like something you’d be interested in, we'd love to hear from you!

To apply for this position, please send us your CV in English.

We'd love to get back to everyone, but due to the number of applications we receive, we can only contact the shortlisted candidates.

*We are ranked the top bank and top 3 employer to work for in Bulgaria according to Kaderabotim.bg 2025 employer rankings.

All applications are treated with utmost confidentiality.

By submitting your job application to tbi bank, you confirm that you have read the document named “Information related to personal data processing for job applicants” publicly available on tbi Career page.

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