Managing Director South - Paris

Aircall is a unicorn AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, faster resolutions, and scale. We’re redefining what a customer communications platform can be—by combining voice, SMS, WhatsApp, and AI into one seamless workspace. Our momentum comes from a simple but powerful idea: help every customer-facing team work smarter, not harder. Aircall’s AI Voice Agent automates routine calls, AI Assist streamlines post-call tasks, and AI Assist Pro delivers real-time guidance that helps people do their best work. The result—companies grow revenue, deliver faster resolutions, and scale service. We’ve built a product customers love and a business that scales fast. Aircall operates in nine global offices (Paris, New York, San Francisco, Sydney, Madrid, London, Berlin, Seattle, and Mexico City), and is backed by world-class investors. Our teams are shipping AI innovation faster than ever and expanding across new product lines and markets. At Aircall, you’ll join a company in motion—ambitious, profitable, and product-driven—where impact is visible, decisions are fast, and growth is real. How We Work at Aircall: At Aircall, we believe in customer obsession, continuous learning, and delivering extraordinary outcomes. We value open collaboration, taking ownership, and making smart, informed decisions with speed and precision. If you thrive in a fast-paced, team-driven environment where curiosity, trust, and impact matter, you'll fit right in We are looking for a Managing Director to own and drive end-to-end Go-To-Market (GTM) performance for one of Aircall’s most strategic countries. This is an end-to-end GTM leadership role with accountability across pipeline generation, sales, and account management, in a high-growth context, at a turning point in Aircall’s trajectory. We are searching for a hands-on, execution-driven leader who combines strategic clarity with operational rigor, builds high-performing teams, and consistently turns ambition into results — while keeping things human, fun, and fast. Key Responsibilities Own and drive end-to-end GTM performance

Full ownership of the regional GTM strategy and execution, from pipeline generation to renewals and expansion

Accountability for pipeline creation, bookings, ARR growth, retention, and expansion

Ensuring tight alignment with Marketing, Partnerships, Product at a regional/ global level

Execute ambitious growth targets

Translate company-level growth objectives into clear local plans and execution priorities

Drive consistent over performance through strong operating cadence, forecasting, and performance management

Lead AI-driven growth

Make Aircall’s AI Product Suite a central pillar of the local GTM motion

Ensure teams are equipped to sell business outcomes and AI-driven value, not just features

Identify and unlock new expansion levers through AI (upsell, cross-sell, new segments)

Collaborate cross-functionally

Partner closely with Product to influence roadmap priorities and bring customer insights to AI innovation

Work hand-in-hand with Marketing to drive demand generation, positioning, and regional GTM campaigns

Develop and scale Partnerships as a strategic growth lever, including tech, channel, and ecosystem partners

Build and inspire high-performing teams

Lead, coach, and develop GTM teams across the region

Foster a culture of excellence, ownership, and accountability

Attract and retain top talent in a highly competitive environment