Manager Technology Program & Deployment Services

Ciudad de México , Mexico
full-time

AI overview

Lead the execution of high-impact technology programs across 29 LATAM markets, ensuring alignment with business goals, stakeholder trust, and operational excellence.

 

  • Program manage and support the deployment and roll out of high-impact technology programs across 29 LATAM markets.
  • Ensure effective communication, structured planning, and alignment with stakeholders.
  • Manage program timelines, risks, and deliverables with clarity and consistency.
  • Collaborate with global and regional teams to support the rollout of technology.
  • Maintain trust and strong relationships with market teams through full commitment and transparency.
  • Support integration testing and understand the technology project lifecycle.
  • Contribute to a culture of continuous improvement and operational excellence.
  • Ensure programs are aligned with business goals and executed with high standards.
  • Support a culture of innovation and continuous improvement, ensuring that technology enhances business performance.
  • 3 - 5 years of experience in program or project management.
  • Strong program management skills with the ability to organize, communicate clearly, manage risks, and maintain timelines.
  • Fluent in English and Spanish; Portuguese is a strong advantage.
  • Understands the technology project lifecycle and integration testing.
  • Effective communicator who ensures clarity and alignment across teams.
  • Experience in retail or QSR tech environments is preferred.
  • Familiarity with tools like Jira and Confluence is a plus.
  • Committed to building trust and strong relationships across LATAM markets.
  • Willing to travel up to 10% of the time for networking, meetings, and tech summits Chicago Headquarter office and Latin America markets.

#LI-Hybrid

McDonald’s is proud to be one of the most recognized brands in the world, with restaurants in over 100 countries that serve 70 million customers daily. As the global leader in the food service industry, our legacy of innovation and hard work continues to drive us. From drive thru updates to delivery to mobile order and pay, we are innovating quickly and growing. Joining McDonald's means thinking big and preparing for a career that can have influence around the world. Serve: We put our customers and our people first Inclusion: We open our doors to everyone Integrity: We do the right thing Community: We are good neighbours Family: We get better together

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