Manager, Solution Engineering - SMB

AI overview

Lead a high-performing team focused on delivering impactful product demonstrations and strategic deal support in a fast-paced environment, enhancing customer experiences in the small business segment.
Hi, We’re AppFolio
 
We’re innovators, changemakers, and collaborators. We’re more than just a software company – we’re pioneers in cloud and AI who deliver magical experiences that make our customers’ lives easier. We’re revolutionizing how people do business in the real estate industry, and we want your ideas, enthusiasm, and passion to help us keep innovating.

The Manager, Solution Engineering is responsible for leading a team of Solution Engineers to deliver growth across new acquisitions and existing customer expansion in the small business segment.  This role ensures the team is consistently delivering high impact product demonstrations, strategic deal support, and measurable results in a high velocity environment.

Your Impact

  • Lead and develop a high-performing team of Solution Engineers, driving excellence in product demos, technical storytelling, and solution based selling strategies.
  • Partner with Sales leadership to influence deal strategy, pipeline health and opportunity management.  
  • Serve as a bridge between Sales, Product, Marketing, and Enablement ensuring customer feedback, and competitive & product insights are shared effectively
  • Drive consistency, best practices, and continuous improvement across all SE processes in partnership with the SE leadership team
  • Partner cross-functionally to enhance the sales motion through streamlined enablement, content, and tools that accelerate deal velocity.

Must-Haves
  • 2+ years of leadership experience within B2B full cycle sales and/or Solution Engineering, with a proven ability to lead and develop a high performing team
  • 4+ years experience providing product software demonstrations in B2B environment, showcasing strong technical storytelling
  • Strong experience identifying metrics and KPIs correlated with SE productivity and coaching a consultative, solution based sales methodology
  • Excellent presentation, communication, time management, and listening skills with proven ability to influence technical and executive audiences
  • Thrives in a fast-paced, evolving environment with an ability to learn quickly and adapt
  • Ability to diagnose prospect needs and build relationships through a consultative, solution oriented approach
  • Has a continuous improvement mindset and is comfortable navigating change
  • Proven track record of meeting or exceeding quota attainment
  • Experience with Salesforce, Gong or similar CRM tools preferred
  • Ability to travel ~1 week/month, as needed for team or customer engagement
Compensation & Benefits
The wage that we reasonably expect to pay for this role is: $140,000 - $200,000 [OTE].
The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate’s skills, education, experience, etc. 
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.

Regular full-time employees are eligible for benefits - see here.
 

AppFolio is a leading provider of cloud-based software solutions for property management and legal industries. Their easy-to-use web-based platforms streamline real estate management, enabling businesses to market, manage, and grow efficiently. With a ...

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Salary
$140,000 – $200,000 per year
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