Lead the Platform Experience team to enhance system reliability and foster client trust through strategic engineering partnerships and continuous improvement initiatives.
Wealthsimple's mission is to help everyone achieve financial freedom – by making financial services simple, transparent, and low-cost. We're Canada's largest fintech, trusted by over 3 million clients with more than $100 billion in assets. We move fast, we own our work, and we care deeply about the people using our products. If that sounds like you, keep reading.
We're proud of what we've built — and we're just getting started. Read our Culture Manual and learn more about how we work.
The Platform Experience team sits as a bridge between Platform and Product engineering. We enable product teams to ship reliable code by partnering directly with developers to solve production challenges and with implementation of systematic improvements. We're central to Wealthsimple's reliability mission: when our products are reliable, customers trust us with their financial future. We focus on protecting critical flows, reducing time to detect and resolve incidents, and ensuring we learn from every issue to prevent recurrence.
Reporting to the Senior Manager of Software Development, you'll guide a senior group of Software Developers who partner directly with product teams to ship reliable, error-free experiences. As an Engineering Manager, you'll balance technical leadership with people management—setting clear expectations, providing regular feedback, and creating an environment where your team can do their best work. You'll partner with Platform, Product, Design, and Data teams to align on priorities and make informed tradeoffs. You'll also be responsible for team health, professional development, and ensuring we learn from incidents to continuously improve.
Guide and support a team of developers through coaching, career development, and regular feedback conversations
Partner with product teams to identify reliability challenges and create targeted solutions that improve the client experience
Build strong relationships with team members across engineering to understand their needs and advocate for tooling improvements
Collaborate with engineering leadership to shape project proposals and bring them to relevant planning discussions
Lead migrations, unblock dependencies, and keep momentum
Promote best practices for production engineering and help establish patterns that scale across the organization
Coordinate the team's rotation program, ensuring smooth onboarding and offboarding as developers move between Platform and Product
Experience in development and managing software engineering teams
Strong technical background with the ability to engage meaningfully in discussions about system reliability, performance, and architecture
Experience partnering with multiple teams to coordinate cross-functional initiatives
Excellent communication skills for sharing updates, building alignment, and creating documentation
A collaborative approach that builds trust and empathy between different parts of the organization
Experience with platform or infrastructure engineering teams
Background in reliability engineering, SRE, or production operations
Familiarity with observability tools and incident management processes
🌸 Top-tier health benefits and life insurance
📈 Long-term group savings with employer match, through Wealthsimple for Business
🌴 20 vacation days, 4 wellness days, and unlimited sick and mental health days per year
✈️ 90 days away: work outside Canada for up to 90 days per year
👥 Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
🌎 We are a hybrid team with over 1,500 employees across North America. The people are one of the best parts of working here: you'll collaborate with incredibly talented, curious, and driven teammates who are deeply committed to doing great work.
Technology & Innovation at Wealthsimple: We move quickly and build thoughtfully. That means we're always looking for better ways to work — whether that's new tools, AI, or rethinking how we approach a problem. We don't expect you to have all the answers, but we do expect curiosity and a willingness to evolve alongside the products we're building.
Inclusion Statement: We're building products for a diverse world, and we need a diverse team to do it well. We strongly encourage applications from everyone, regardless of race, religion, colour, national origin, gender, sexual orientation, age, marital status, or disability status.
Accessibility Statement: We're committed to an accessible hiring experience. If you need any accommodations throughout the interview process, please let us know — we'll work with you to make sure you have what you need. We also welcome any feedback on how we can better accommodate candidates with accessibility needs.
AI in Hiring: We may use artificial intelligence (AI) tools to support parts of our hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our team but don't replace human judgment – all final hiring decisions are made by people. If you have questions about how your data is used, reach out to us.
Health Insurance
Top-tier health benefits and life insurance
Diversity Employee Resource Groups
Employee resource groups, including Rainbow (2SLGBTQ), Women of WS, and Black at WS
Paid Time Off
20 vacation days, 4 wellness days, and unlimited sick and mental health days per year
Wealthsimple builds smart investing products and personalized financial advice that aim to help everyone achieve long-term wealth and financial freedom. Catering primarily to everyday investors, Wealthsimple transforms confusing and costly financial services into transparent, low-cost options, making finance accessible to over 3 million users across Canada.
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