Manager, Social Work

What You'll Do

The Manager of Social Work is an experienced clinical leader responsible for supervising and developing a team of Licensed Social Workers and Community Health Workers who support patients with complex health and social needs. This role combines hands-on leadership with strategic program management, overseeing daily operations, ensuring regulatory compliance, and driving quality improvements across social work services. The Manager partners with clinical and operational leaders to optimize workflows, enhance patient outcomes, and build a high-performing, patient-centered team. The ideal candidate brings both clinical social work expertise and people management skills, with the ability to balance compassionate patient care with business acumen and operational efficiency. This hybrid position reports to the Regional Director of Clinical Care and requires some in-person work. 

The Day to Day 

• Supervise, coach, and support licensed social workers and community health workers in assigned region. 
• Conduct audits, monitor team metrics and patient and employee satisfaction data; identify gaps and implements improvements. 
• Ensure staff training, workflow education, and compliance with licensing requirements. 
• Participate in hiring, onboarding, and precepting new team members. 
• Foster an inclusive team culture that encourages participation, professional growth, and knowledge sharing. 
• Partner closely with Strive's Senior Manager of Social Work and market leaders to improve workflows and programmatic outcomes. 
• Collaborate with market leaders to troubleshoot team specific workflows and referrals. 
• Support company goals with a business-minded approach and financial awareness. 
• Evaluate new technology, tools, and processes for department improvement. 
• Stay current on CKD treatment trends, policies, and best practices. 
• Serve as the point of contact to triage PHQ-9 escalations and other clinical needs. 
• Perform other duties as assigned. 

Qualifications 

Minimum Qualifications: 

• Master’s degree in social work required. 
• State-specific social work licensure to practice clinically/independently (LCSW, etc.). 
• Advanced Social Work, Nephrology, Case Management, or Mental Health Certification (e.g. NSW-C, CCTSW, C-ASWCM, CCM, QCSW, C-CATODSW, CSW-G, ASW-G, C-SWHC, etc.). 
• Proof of passing ASWB Exam. 
• 2+ years’ experience working in chronic disease management (e.g. internal medicine, renal, cardiac, pulmonary, or oncology care) or critical care setting. 
• 1+ years’ experience leading a team of direct reports. 
• Ability to travel and be onsite to meet business needs. 
• Internet Connectivity - Min Speeds: 3.8Mbps/3.0Mbps (up/down): Latency <60 ms. 

Preferred Qualifications: 

• Ability to develop and maintain relationships with team and partners. 
• Demonstrates strong organizational skills, excellent communication, and ability to teach others. 
• Practices with a value-based mindset to improve patient outcomes.  
• Ability to motivate staff, lead by example, and initiate action independently. 
• Strong communication skills. 
• Ability to teach, strong organizational skills, excellent communication, customer service, relationship development, results orientation, team building and decision-making. 
• Demonstrated ability, or potential, to excel in smaller entrepreneurial organizations. 
• Track record of managing high performing teams. 
• Intermediate computer skills and proficiency with MS Word, Powerpoint and Outlook.  

Annual Base Salary Range: $99,000 - $124,000