Manager, SMB Account Executives - Existing Business

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About the team

As a SMB Sales Manager at Stripe, you will play an instrumental role in fueling Stripe’s growth and retention of our SMB customers. In this role, you will build and lead a team of high-performing Account Executives, helping them to develop their skills and deliver on their ambitious targets, as well as roll your sleeves up to work directly with customers. We are looking for a proactive leader who has demonstrated success dealing with ambiguity, operating in a high-growth environment, managing high-performing teams and solving complicated problems with limited oversight. Ideal candidates will have management and leadership experience scaling a technology sales team and possess first-class analytical, communication and relationship-building skills.

What you’ll do

Responsibilities 

• Recruit, develop and lead a team of Account Executives who focus on small and medium, high-growth, tech-forward businesses 
• Work with senior leadership to develop the long-term vision and strategy for the team, and manage day-to-day operations with a focus on performance against key sales and growth metrics
• Be accountable for increasing revenue at high rates of growth
• Coach and guide the team in developing consultative and solution-based sales skills
• Inspire, motivate and enable development of team members to promote career growth and impact for Stripe 
• Work collaboratively and cross-functionally across the organization to help shape Stripe’s products and solutions to meet customer needs
• Play a personal and direct role in building and maintaining enduring customer relationships, up to C-level
• Implement programs to improve pipeline generation efforts and drive overall efficiency for the team

Who you are

We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.

Minimum requirements

• 8+ years of relevant experience, with 2+ years of people management experience preferred 
• Experience leading sales in an early stage, high-growth technology environment
• Ability to hire, train and coach a high-performance sales team
• Ability to build relationships with strategic client and industry thought leaders
• Demonstrated passion for SMB technology businesses
• Ability to understand and articulate technical concepts, and translate them into industry- or business-relevant terms
• Enterprise AEs must be in their current role for a minimum of 24 months.
• Product Sales AEs must be in their current role for a minimum of 24 months.
• Velocity AEs must be in their current role for a minimum of 18 months.

Preferred qualifications

• • Prior experience at a growth stage internet/software company
  • Prior experience forecasting and managing a high growth commercial business
  • Prior experience running complex sales cycles, ideally with SMB size companies
  • Prior experience leading a team in an office outside of the company headquarters
  • Prior experience in the payments industry and/or fintech