Founded in 2018 with co-headquarters in Dublin and Boston, Tines powers some of the world's most important workflows. Our intelligent workflow platform applies AI, automation, and integration with human ingenuity to drive real business results.

Tines serves a diverse range of customers, from startups to public companies, including Canva, Databricks, Elastic, Kayak, Intercom, and McKesson. As an integrator across the entire tech stack, Tines is vendor-agnostic integrating with any API-enabled service. This flexibility enables our customers to achieve their highest-priority goals faster. And because Tines is secure and private by design, it’s popular with security, IT, engineering, finance, and other security-focused teams.

At Tines, we're driven by our values of Simplicity, Speed, and Soundness. We're committed to delivering exceptional customer experiences while fostering a company culture that nurtures individual curiosity, growth, and integrity. We’re excited about what’s next, and we’re looking for others to join us on our journey.

This is a hybrid role and will be expected to work out of the Boston, MA office at least 3 days per week.

Manager, Sales Development

The Manager, Sales Development will lead a team of Sales Development Representatives responsible for generating pipeline for Tines’s sales organization. This leader will partner closely with regional Sales and Marketing leadership to drive inbound lead conversion, execute outbound prospecting programs, and build a high-performing SDR team.

What you will be doing:

Team Leadership:
- Lead and inspire a team of Sales Development Representatives (SDRs) to achieve and exceed targets in a phone-first prospecting environment.
- Provide mentorship, guidance, and professional development opportunities for team members.
Sales Development Strategy:
- Execute regional sales development programs aligned with pipeline generation goals working closely with sales leadership, marketing leadership and our Revenue programs function
- Collaborate with cross-functional teams to ensure seamless coordination between sales development and other departments.
Process Optimization:
- Continuously improve SDR processes including lead follow-up, prospecting workflows, and outreach effectiveness.
- Implement best practices to maximize lead conversion rates and contribute to revenue growth.
Performance Metrics:
- Own team pipeline creation targets and drive consistent performance against monthly and quarterly goals.
- Track and manage performance against key metrics including meetings booked, opportunities created, and pipeline generated.
Collaboration:
- Foster a collaborative culture within the sales development team and across departments.
- Partner closely with regional sales leaders, AEs, and marketing to align SDR activity with territory priorities and pipeline programs.
Training and Development:
- Coach SDRs on prospecting, qualification, and discovery to improve pipeline conversion.
- Stay informed about industry trends and provide ongoing education to team members.
- Develop SDR talent for progression into future Account Executive and revenue roles within the organization.

Qualifications

5+ years of experience in SaaS sales, sales development, or sales leadership roles
Proven experience in sales development, with a track record of success in a managerial role being nice to have
Demonstrated track record of driving pipeline generation
Experience supporting an enterprise sales motion and working closely with Account Executives and regional sales leadership
Strong coaching and leadership skills with the ability to build accountability and performance within a team
Analytical mindset with experience managing performance through metrics and data

Additional skills

Experience selling or supporting technical products to technical buyers (e.g., security, infrastructure, IT, or engineering leaders)
Prior experience as a top-performing AE or SDR is strongly preferred
Experience operating in a high-growth SaaS or developer-focused company
Strong collaboration skills with marketing and sales leadership to drive pipeline programs
Ability to thrive in a fast-paced environment and continuously improve prospecting and pipeline generation processes
Comfort operating modern revenue tooling including CRM, sales engagement platforms, and prospecting/data tools.

What you bring with you:

A strong sense of ownership and accountability for pipeline creation
A “hands-on” leadership style that combines high standards with a passion for coaching and development. Not afraid to work alongside the team and be actively involved in their day-to-day activities.
A willingness to sweat the details of execution, from lead follow up rigour, to messaging effectiveness to pipeline metrics
Curiosity and a mindset of continuous experimentation and improvement
The ability to build strong partnerships across sales, marketing, and revenue operations

Target Annual Compensation (salary + commission): $145k - $160k OTE

Applicants for this opportunity must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

#LI-JF1

At Tines, we’re all about trying new things and taking the leap. If you’re second-guessing your application, we hope you’ll trust your gut and take the leap too! Applying for a new job isn’t always easy, especially if you’re thinking of a career pivot – but we’re big believers in learning and growth here at Tines, so you’ve nothing to worry about. A variety of experience, perspectives, and voices makes us the company we are. We’d love to hear from you.

Tines provides equal employment opportunities to all employees and applicants for employment without regard to sex, race, colour, ethnic or social origin, genetic features, language, religion or belief, political or any other opinion, membership of a national minority, property, birth, disability, age or sexual orientation.

Manager, Sales Development

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