Vail Health has become the world’s most advanced mountain healthcare system. Vail Health consists of an updated 520,000-square-foot, 56-bed hospital. This state-of-the-art facility provides exceptional care to all of our patients, with the most beautiful views in the area, located centrally in Vail. Learn more about Vail Health here.
Some roles may be based outside of our Colorado office (remote-only positions). Roles based outside of our primary office can sit in any of the following states: AZ, CO, CT, FL, GA, ID, IL, KS, MA, MD, MI, NC, NJ, OH, OR, PA, SC, TN, TX, UT, VA, WA, and WI. Please only apply if you are able to live and work primarily in one of the states listed above. State locations and specifics are subject to change as our hiring requirements shift.
About the opportunity:
The Manager Revenue Cycle Surgery Center will oversee day-to-day operations of the Business Operations teams for billing, account payment posting, insurance account follow-up, and account reconciliation. Resolve high-level issues for practice management systems, patient statements, and outstanding insurance balances. Monitors Key performance indicators as assigned. Collaborate with Patient Access and Scheduling staff to ensure best practices for maximum revenue capture being followed.
What you will do:
- Hiring, training, supervision, oversight, and management of assigned direct reports. The position is required to understand requirements such as strategy, targets, standards, processes, and systems to ensure efficient operations.
- Provides feedback to staff on assigned KPIs and department performance. Requires staff accountability to meet their daily performance requirements.
- Escalates issues, keeping the director/VP aware of areas of concern and when KPI's fall short.
- The manager maintains an area of responsibility within the surgery center annual budget. Stays informed of regulatory and compliance guidelines.
- Maintain and communicate thorough knowledge of the payer contracts, providing updates as needed to ensure the billing and follow-up staff can perform their job functions.
- Comprehensive knowledge of the patient accounting systems with interfaces to claims clearinghouse.
- Plan, prioritize and delegate work tasks to ensure the proper functioning of the assigned areas within the department while determining the resources and tools necessary.
- Write, implement, and ensure adherence to policy and procedures within the department, communicating with other departments as necessary and meeting compliance guidelines
- Collaborates with the department’s Director/VP in implementation of new processes, identifying continuous process improvement opportunities.
- Provides a comprehensive training program to areas of responsibility to ensure consistent and thorough training is provided to meet Surgery Center and Vail Health regulatory requirements. Maintains the records of completed training.
This description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills and efforts or work conditions associated with the job. It is intended to be an accurate reflection of the general nature and level of the job.
What you will need:
Experience:
- 5 years' experience in healthcare billing, insurance contracts, and patient accounting systems required
- 3 years in a management or supervisory role required
- 3 years' experience in a surgery center preferred
- Demonstrated leadership experience managing revenue cycle teams
- Strong knowledge of ASC billing and coding
- Proficiency with billing systems, EMR, and reporting tools
License(s) & Certification(s):
- N/ACHAM Preferred
- CPC preferred
Must have working knowledge of the English language, including reading, writing, and speaking English.
Education:
- Associate Degree in healthcare administration, business, finance or related field preferred
Benefits at Vail Health (Full and Part Time) Include:
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Competitive Wages & Family Benefits:
- Competitive wages
- Parental leave (4 weeks paid)
- Housing programs
- Childcare reimbursement
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Comprehensive Health Benefits:
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Educational Programs:
- Tuition Assistance
- Existing Student Loan Repayment
- Specialty Certification Reimbursement
- Annual Supplemental Educational Funds
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Paid Time Off:
- Up to five weeks in your first year of employment and continues to grow each year.
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Retirement & Supplemental Insurance:
- 403(b) Retirement plan with immediate matching
- Life insurance
- Short and long-term disability
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Recreation Benefits, Wellness & More:
- Up to $1,000 annual wellbeing reimbursement
- Recreation discounts
- Pet insurance